WP Optimize and Cost Calculator Builder Pro

  • Resolved tonyqm

    (@tonyqm)


    8 months ago

    Hi, I am using WP Optimize on my site. I am also using a cost calculator builder on one of my pages where my clients can calculate how much energy and money they can save by installing new windows in their homes. For this calculator, I am using the plugin Cost Calculator Builder Pro.

    The calculator plugin also has a feature where you can download your calculator entry as a PDF. But, I am unable to make this feature work. When I fill out the form and click the “Download PDF”-button, the console picks up errors most likely caused by WP-Optimize (see image below).

    Please, can anyone help me fix this? I have both asked in the support forum for the calculator-plugin and opened a ticket with their support crew, but they are minimal to no help at all and I have a strict timeline in fixing this issue. It seems as if they want me to completely disable WP-Optimize and all Javascript minifying, but this is not something I can do – in that case I would rather just exclude Javascript minifying on this particular page or for this particular script, but I do not know how to achieve this.

    Any help will be greatly appreciated!

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • fynight

    (@fynight)

    Have a read of this I am sure you can exclude pages from the software https://getwpo.com/documentation/ that is what I did for a page or post that was badly affected or not working correctly due to cache or minify-related issues.

    • This reply was modified 8 months ago by fynight.
    • This reply was modified 8 months ago by fynight.
    Thread Starter tonyqm

    (@tonyqm)

    Hello, thank you for your reply. Unfortunately, excluding the page from the caching did not work in my case. It did not change anything.

    • This reply was modified 8 months ago by tonyqm.
    Thread Starter tonyqm

    (@tonyqm)

    Error message

    fynight

    (@fynight)

    going to sound stupid, there are a lot of places cache can be stored, one being the browser, and server or even outdated cache on the actual server not being removed, try a proxy site loader like (https://www.proxysite.com/) and see what errors you get. Sound stupid but just to make sure.

    • This reply was modified 8 months ago by fynight.
    Plugin Support vupdraft

    (@vupdraft)

    Hi,

    It looks like the minify is causing a 500 error on your site, can you turn off the minification, A 500 error is normally a server error so can you check this with your hosts and ask for your server logs?

    Thread Starter tonyqm

    (@tonyqm)

    Hi vupdraft, thanks for your reply. This plugin was not set up by us and is previously existent and I am not very well versed in caching, so I am nervous about turning this minification process off due to any other processes this might disrupt. What exactly does turning off the minification do? And do you think it will solve the problem?

    I shall try to get in contact with my host and ask for the server logs.

    Plugin Support vupdraft

    (@vupdraft)

    Your site supports http2 so you should not have merging enabled for either CSS or JSS but keep the minify enabled.

    Thread Starter tonyqm

    (@tonyqm)

    Hi, thank you for your response. Will disabling merging for CSS/JSS affect my site or site speed negatively?

    Plugin Support vupdraft

    (@vupdraft)

    No, merging with http2 slows your site down so it should improve your site speed.

    When loading a website from an HTTP1.1 server, A single request is processed at a single time period. therefore, the browser will first download the CSS, then another CSS, then another JS, then an image, and then the page will be rendered. This happens one after another, until all assets are loaded on the page. If you check a waterfall chart for this type of website loading, you will see that one request ends, and another one begins.

    With HTTP 2, All requests are loaded simultaneously. There is no waiting process, and there are the same number of connections for the number of assets being requested. Therefore, merging and minifying will simply create a larger file, taking a longer time to upload and download, leading to a longer render process for the website. By keeping all of your individual files unmerged and minified on WordPress, they can all load at the same time, and each upload and download is for a smaller file, resulting in a quicker loading time.

Viewing 9 replies - 1 through 9 (of 9 total)
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