• Resolved amikle

    (@amikle)


    I am using SlimStat in more than one WP Tools. But suddenly in one of them it stopped working. First I have thought the website simply has no visitors but in Google Analytics I can see that there are people visiting the homepage. What can be the reason? What else information do you need to tell me? It stopped working maybe somewhen in the beginning of August.

    https://www.ads-software.com/plugins/wp-slimstat/

Viewing 15 replies - 1 through 15 (of 19 total)
  • Plugin Author Jason Crouse

    (@coolmann)

    Hi,

    What’s the URL of the website? Are you using server side tracking or javascript? Do you have access to your error log files? (apache and mysql) what version of the plugin are you using? What’s you php version? WordPress version? Is wordpress in multisite mode?

    Thanks
    Camu

    Thread Starter amikle

    (@amikle)

    Hello Camu, thank you very much for getting back to me.

    The website is https://www.hajdumarketing.hu

    Are you using server side tracking or javascript?
    Javascript is clicked on in the Settings.

    Do you have access to your error log files? (apache and mysql)
    I can try if I really have to but I am not sure.

    what version of the plugin are you using?
    3.7

    What’s you php version?
    That I don’t know. I guess the newest.

    WordPress version?
    4.0

    Is wordpress in multisite mode?
    I have downloadod xili but don’t use it now if that is what you are referring to.

    Thank you and have a nice day.
    Anna

    Thread Starter amikle

    (@amikle)

    I have just realized that on another site it is not working too. The url is https://www.bs-s.net

    Plugin Author Jason Crouse

    (@coolmann)

    I just tested the site and my visits were tracked without any problems. Hmmmm….

    Plugin Author Jason Crouse

    (@coolmann)

    Is this resolved?

    Thread Starter amikle

    (@amikle)

    I just compared the visits with google analytics and while GA recorded 60 visits in the last 3 days Slimstat did only a few. The filters I set up are the same in both tools.

    Plugin Author Jason Crouse

    (@coolmann)

    You might be filtering bots in Slimstat.

    Thread Starter amikle

    (@amikle)

    Where do I see that if I do? I didn’t change anything in my Slimstat settings and on 2 out of 3 pages all data is lost and it doesn’t seem to collect new.

    Thread Starter amikle

    (@amikle)

    In the https://www.bs-s.net site there is a note in red

    “Notice: Undefined index: post_type in /webspace/12/62364/bs-s.net/wp-content/plugins/xili-dictionary/xili-dictionary.php on line 1887”

    But not in the https://www.hajdumarketing.hu site…

    Plugin Author Jason Crouse

    (@coolmann)

    Well, the notice is related to that other plugin you’re using. You may want to ask its developer for help ??

    Thread Starter amikle

    (@amikle)

    I see now. But it was only showing up in the Slimstat Menu. I deleted those plugins now.

    But Slimstat is still not working 100%.

    You wrote:

    You might be filtering bots in Slimstat.

    I answered:
    Where do I see that if I do? I didn’t change anything in my Slimstat settings and on 2 out of 3 pages all data is lost and it doesn’t seem to collect new.

    Plugin Author Jason Crouse

    (@coolmann)

    If you’re using Javascript mode, Slimstat doesn’t track any bots. You may want to switch to Server Mode, in Settings > General.

    Thread Starter amikle

    (@amikle)

    OK I did that. I have set it to server mode. I will let you know tomorrow if anything has changed. Thanks.

    Plugin Author Jason Crouse

    (@coolmann)

    cool

    Thread Starter amikle

    (@amikle)

    Hello again. So Googla Analyitcs recorded more visitors yesterday, around 8 times more than the Slimstat plugin. I don’t have any filterns turned on except my own IP address. What else could it be? All data from the pas hasn’t come back.

Viewing 15 replies - 1 through 15 (of 19 total)
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