WP SpamShield and Contact Form 7 Cookie Bug

  • Resolved juliangav

    (@juliangav)


    9 years, 1 month ago

    I was getting the following error when I submitted a form on my website via Contact Form 7. I disabled WP SpamShield and this fixed the error. This is not the first website I get this error (solved the same way). I’m hosting on WP Engine btw.

    “Sorry, there was an error. Please be sure JavaScript and Cookies are enabled in your browser and try again.”

    https://www.ads-software.com/plugins/wp-spamshield/

Viewing 1 replies (of 1 total)
  • Plugin Contributor redsand

    (@redsand)

    Hi juliangav,

    I’m sorry to hear about the issue you’re having and I’ll be happy to help.

    If you haven’t had a chance to yet, please take a few minutes to work through the Troubleshooting Guide and FAQs, as these solve 90% of issues users have.

    Please take special note of Troubleshooting Step 9 and FAQ #9 as they relate specifically to the issue you are dealing with, and will give you the steps to proceed forward.

    From the Troubleshooting Guide:

    If this message comes up consistently even after JavaScript and cookies are enabled, then there most likely is an installation problem, site configuration issue, plugin conflict, or JavaScript conflict.

    If those don’t solve the issue for you, we’ll need a bit more info from you on the specifics, and we’ll need to email back and forth, so please head over to the WP-SpamShield Support Form, and take a moment to fill out a support request. That will allow us to take care of this as quickly as possible for you.

    – Scott

Viewing 1 replies (of 1 total)
  • The topic ‘WP SpamShield and Contact Form 7 Cookie Bug’ is closed to new replies.