WP-SpamShield causes website not to load, had to uninstall

  • Resolved PauluaP

    (@pauluap)


    9 years, 2 months ago

    Hi.

    I’m using the Enfold theme (latest version as of today), php 5.4, and latest version of WordPress.

    When I activate WP-Spamshield, my website doesn’t load at all – can’t see or access anything. I had to deactivate WP_Spamshield to get access to my website again (lifemission org za).

    Is there any way to resolve this?

    Thank you.

    https://www.ads-software.com/plugins/wp-spamshield/

Viewing 1 replies (of 1 total)
  • Plugin Contributor redsand

    (@redsand)

    Hi,

    I’m sorry to hear about the issue you’re having and I’ll be happy to help.

    If your site had an issue after the plugin was installed, then there is likely a configuration issue or conflict specific to your site. We will be happy to help you fix that.

    If you haven’t had a chance to yet, please take a few minutes to work through the Troubleshooting Guide and FAQs, as these solve 90% of issues users have.

    If those don’t solve the issue for you, we’ll need a bit more info from you on the specifics, and we’ll need to email back and forth, so please head over to the WP-SpamShield Support Form, and take a moment to fill out a support request. That will allow us to take care of this as quickly as possible for you.

    – Scott

Viewing 1 replies (of 1 total)
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