• Recently noticed that the plugin affects page load time. Can this be related to any setting ?

    Please see with and without the plugin activated.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Amir

    (@amirfallah)

    Hi @anushka2024

    Thank you for opening this thread.

    Are you using the latest version of the plugin, which is version 14.9.1? If not, please update the plugin to the latest version.

    Also, please check if the Bypass Ad Blockers option is enabled in Settings – Basic Tracking. If it is enabled, disable it and test again.

    Please check the above items and let us know the result.
    Regards,

    Thread Starter anushka2024

    (@anushka2024)

    Hi @amirfallah,

    I updated the plugin yesterday, so it’s 14.9.1

    Also the Bypass Ad Blockers option is not enabled.

    Plugin Support Amir

    (@amirfallah)

    Thanks @anushka2024

    We are currently investigating this issue. If you are using a cache plugin, please also clear the cache of your website as well as your browser once.

    Thread Starter anushka2024

    (@anushka2024)

    Hi @amirfallah,

    Any update on this issue ? I have updated the plugin to 14.9.2, but the issue is still there.

    If this is caused by a setting I have enabled, please let me know.

    Plugin Support Amir

    (@amirfallah)

    Hi @anushka2024

    We are working on this issue and will resolve the above problem soon.

    Until then, to temporarily solve the problem, set the Tracking Method option in Statistics – Settings – Basic Tracking to Server Side Tracking.

    We apologize again for any inconvenience caused.
    Sincerely,

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘WP-Statistics Affects Page Load’ is closed to new replies.