• Resolved matthewdhuntley

    (@matthewdhuntley)


    Hi WP Statistics Folks,
    I am using Version 14.10.3 of the WP Statistics plugin, and I have the following settings in place:
    Statistics > Settings > Display Options > Track Logged-In User Activity > “Enabled”
    Statistics > Settings > User Role Exclusions > Administrator > “Exclude” is UNchecked

    When I am logged in as an Administrator, and navigate to the Users submenu, I correctly see the “Views” column in the admin user list. However, no matter how many Pages or Posts I visit, the “Views” number in the Users submenu is always “1.” Additionally, if I login as a different Administrator, the previous Administrator “Views” number is now “0.” Could you please advise if this expected behavior? I would expect the “Views” number in the Users submenu to reflect the “Total Views” number for the given Visitor, similar to the “Visitor Insights” menu.
    Thanks,
    Matthew Huntley

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Matthew

    (@mhdizmni)

    Hi @matthewdhuntley,

    Thank you for opening the thread!

    I have forwarded this matter to our development team for further investigation.

    I will update you here as soon as possible.

    Thank you for your understanding and patience!

    Regards

    Plugin Support Matthew

    (@mhdizmni)

    Dear @matthewdhuntley,

    I’m pleased to inform you that we have fixed the issue in version 14.11.2. Now, the views count are correct.

    Kindly update and enjoy!

    Regards

    Thread Starter matthewdhuntley

    (@matthewdhuntley)

    Hi @mhdizmni,
    Thanks so much to you and your team for implementing this fix so quickly. I confirmed the fix on my end.
    Best regards,
    Matthew Huntley

    Plugin Support Matthew

    (@mhdizmni)

    We are glad to be of help.

    Thank you for your continued support!

    Regards

Viewing 4 replies - 1 through 4 (of 4 total)
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