WP Super Cache compatibility

Updated and still message is showing after following instructions with no way of fixing it! Please fix or at least post a workaround. This completely breaks the plugin! This should be a priority fix.

Also having the very same issue as one member, laurenrobirds, posted.

I’m having the same issue, everything was fine until today when i updated the WPTouch Mobile Plugin, now I’m getting a message that there’s an issue with WP Super Cache https://awesomescreenshot.com/02350g3293. Please advise how to fix this issue. I’ve tried the obvious solutions: deactivating/reactivating plugin, deleting/reinstalling plugin, restoring to default configuration/configuring the plugin but have not had any success.

same issue with 3.8.1 and wordfence. all exceptions have been added, and it still shows error and does not work. https://www.seniormedigapsavings.com/

using pro

I have the same problem as above (version 3.8.1 gives error message regarding wp-super-cache, I followed the instructions – they didn’t help).

Going back to version 3.7.9.1 fixed the problem (both the error, and the fact that the mobile theme works again)

do you have a copy of 3.7.9.1 ?

still no help here

@promitech –
You can get it here
https://www.ads-software.com/plugins/wptouch/developers/
Direct link:
https://downloads.www.ads-software.com/plugin/wptouch.3.7.9.1.zip

Hello all,
We pushed an update yesterday (3.8.2) after further testing with WordFence’s Falcon cache engine, and confirmed its general compatibility with WPtouch. If you’re using that cache method, you can comfortably update WPtouch.

For those of you using WP Super Cache, please make sure that you have disabled that plugin’s setting for ‘WPtouch compatibility’. It only works with very old WPtouch versions (1.x) and has not been updated by the WP Super Cache team in a long time.

That plugin is also difficult because it changes your wp-config.php file to turn on WordPress’s basic caching system and does not turn it off when WP Super Cache is deactivated but not disabled before doing so.

When the basic caching mechanism is not turned off, the cache copy created by WP Super Cache continues to be used by WordPress instead of allowing live processing of the URL.

We make WPtouch for a simple reason: we want visitors to your site to have a great mobile experience.

Most cache plugins only track one copy of your pages. When pages on a site appear to mobile visitors with the desktop theme–or to desktop visitors with the mobile theme, it’s not because WPtouch is kicking in for the wrong people, but because the cache plugin happens to have saved that version for the URL in question.

@kurtf’s site is a good example of the problem we are trying to help resolve: going to the site with a mobile device shows pages with the desktop theme applied. Add a meaningless query string to the URL (e.g., ?abc) to force the cache plugin to get out of the way and you see the WPtouch-powered mobile theme.

Dear @bravenewcode Inc.,

I am a wp-super-user, and it seems your latest version (3.8.2) still does not work with the plugin.

1) I updated to the latest version
2) I disabled the WPtouch support in the “plugins” tab of wp-super-cache / updated htaccess and cleared the cache
3) I followed the other steps in your link
https://support.wptouch.com/support/solutions/articles/5000537668-configuring-cache-plugins-for-wptouch?utm_campaign=cache_smash&utm_medium=web&utm_source=wptouch-free

And my site still doesn’t work (i.e., I see a version of the site which is not mobile compatible)

See:
https://www.food101.co.il

Since this did work in your previous version (3.7.x) – it means there is probably a new bug. Please help with fixing it.

Thanks,
Tal

My site will not load on mobile unless I disable WPtouch. Plesae help!

Howdy,

I’m one of the maintainers of WP Super Cache. Regarding the old WP Touch compat plugin in WP Super Cache ( https://github.com/Automattic/wp-super-cache/blob/master/plugins/wptouch.php ), would you suggest there’s a way we can update it to work better with your latest version or should we remove it completely?

On https://support.wptouch.com/support/solutions/articles/5000537668-configuring-cache-plugins-for-wptouch?utm_campaign=cache_smash&utm_medium=web&utm_source=wptouch-free , it makes it sound like the plugin is still valid for the free version, but not the paid version?

Thanks!

Could the authors of WPtouch please respond?

You several latest releases all fail to work with wp-super-cache. Since the author of wp-super-cache is directly asking you how you want him to adjust his plugin – your help would be most helpful.

Tal

Hi Tal, we’ve recently reached out to Brandon to see what can be done to help make WPtouch and WP Super Cache work most effectively. c.

Thank you for the update BraveNewCode Inc.
I hope to see this resolved in one of the upcoming releases (in the meantime, I am still using version 3.7.9.1, since the recent 3.8.7 still does not work)

Tal

I just started using this three weeks ago, and am having a similar problem: my site is loading correctly on mobile v. desktop, but the pages are not getting cached. When I look in Supercache to see the latest cached files, none of the mobile ones are in there.

As a result, the CPU usage on my shared hosting has increased this month and my host has just informed me I’ll be charged extra. Thankfully, it’s not a whopping big bill, but still.

I’m now using the older version talgalili is talking about until this gets fixed, and I think it’s working. It is showing files in Supercache with the “index-mobile.html” at the end of the URL, and they correspond with pages I’m testing on my phone right now. I’m glad to know it’s a bug – my first impression was that it was rigged to fail so one would have to buy the Infinity cache to get it working.

…and today’s update of Supercache just made the 3.7.9.1 version stop working. So I’ve rolled it back now too. Very much hoping to hear these are working together again soon, or else I might have to try W3 Total Cache.