• Resolved Alberto Balsalm

    (@francoisduroy)


    Hi,

    I got a message from Updraftplus saying some plugin would create problems when reinstalling a back up due to extra white-spaces.

    https://updraftplus.com/problems-with-extra-white-space/

    Updraftplus advises to deactivate all plugins and see when the error message disappears in order to identify the plugin that causes the problem.

    It happens to be wp tab widget.

    Are you aware of this problem?

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author MyThemeShop

    (@mythemeshop)

    Hello @alberto

    Sorry for any inconvenience that might have been caused due to that.

    Are you still facing the issue?

    Looking forward to helping you.

    Thank you

    Thread Starter Alberto Balsalm

    (@francoisduroy)

    Hello

    I don’t know.

    I deleted the plugin because of the above mentionned issue.

    Thank you

    Plugin Author MyThemeShop

    (@mythemeshop)

    Hello,

    If you want to keep using the plugin you can do that.
    I have checked details of the issue from the URL you have shared above. The problem occurs when you download the backup files, so when you want to download backup files you can temporarily deactivate the plugin.
    Secondly, we will check the issue on our end and fix it as soon as possible.

    Thank you

    Thread Starter Alberto Balsalm

    (@francoisduroy)

    Hello,

    Ok thanks a lot.

    All the best

    Plugin Author MyThemeShop

    (@mythemeshop)

    Hello @francoisduroy

    Thank you for your understanding and patience in this matter. Appreciate it.

    If this plugin helps you, we would love to have some feedback from you in form of a review:
    https://www.ads-software.com/support/plugin/wp-tab-widget/reviews/?filter=5#new-post

    Would sincerely appreciate it.

    Closing this ticket for now.

    Please feel free to open a new ticket if you need any further assistance.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Wp Tab Widget causes Updraftplus back up problems’ is closed to new replies.