[WP-TOUCH] not working for IPHONE users

  • Resolved Deon

    (@dlundy)


    9 years, 12 months ago

    Hey guys,
    I have been using WP-TOUCH plugin for a very long time,
    However I am just now realizing that the plugin does
    not work for most Apple Devices (iphone, ipad, etc)

    Instead it only appears to work with ANDROID devices.

    The Website is: https://www.DeonVsEarth.com

    Is this normal could this be some type of ‘Bug’ or ‘Glitch’?

    I have read in other posts about unchecking “1st visit mobile users will see desktop theme” in the advanced settings of the plugin, however I am using the free version and do not see any options for “Advanced Settings”

    Hope you guys can offer some insight into this problem for me.

    https://www.ads-software.com/plugins/wptouch/

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi, I have an Iphone 4 and your site appears to be showing the mobile version.

    Thread Starter Deon

    (@dlundy)

    Thank you for your response, apparently only iphone 5 users are having this problem. I wonder what could be causing this

    Hello,

    Can confirm WPtouch is working correctly on your site with iPhone 5. You may want to check whether they see a ‘Switch to mobile version’ link in the footer of your site. If they do, they’ve switched to the desktop theme and can use that link to get back.

    Thanks,

    Martin Kuplens-Ewart
    Product Manager, WPtouch

    Thread Starter Deon

    (@dlundy)

    thanks for the help guys, it appears that it is working now.
    I made a few changes to the plugin settings that I found on the wp-touch blog so I guess something worked — However I am not sure which.

Viewing 4 replies - 1 through 4 (of 4 total)
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