Wp travel engine breaks my website!

  • Resolved Hamada Hussein

    (@hamadaboss)


    4 years, 10 months ago

    Hello,
    Have a nice day from home.
    suddenly my website went down after updating wp travel engine! When I deactivate the plugin, the website works again. I have tried to delete and reinstall the plugin but no luck. I have cleaned the database, deactivated all the plugins, and reinstalled wp travel engine, but still no luck. Now it acts like my website refuses to use this plugin at all.
    Please help because all my content is in the plugin.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support WP Travel Engine Support

    (@wptravelenginesupport)

    Hi @hamadaboss,

    Can you please share your site URL and screenshots to the error messages? It will be easier for us to look further into it.

    Thanks!

    Tengo instalado su plug in en mi sitio viajerosxp.com con el tema tour operator (rara themes), aunqeu venía ya teniendo problemas desde el mes de abril, hace dos días hubo actuualización de su plug in, y aunque el sitio luce igual, no me permite acceder al sitio vía wp-admin y marca un error 500. Entré a través de CPANEL para descoctar los plug-ins y el sitio funcionó de nuevo; después de varias pruebas eliminando y activando los plug ins, confirmé qie el suyo el que crea el conflicto.
    es este momento el plug in está activado para se vea bien el sitio, pero no puedo hacer cambios ni acceder vía wp-admin. Espero su ayuda a la brevedad.
    saludos
    Patricia

    Thread Starter Hamada Hussein

    (@hamadaboss)

    Every time an update is released, I put my hands on my heart!

    Plugin Support WP Travel Engine Support

    (@wptravelenginesupport)

    Hi @patyrod,

    Can you please update the theme and plugins, all to their latest released version, and check it again?

    Please send us the link to your site and screenshots of the issue so we get a better understanding of the possible cause of the issue.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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