WP Ultimate CSV Importer Update to 6.0.7. Crashed Site

  • Resolved abqdanj

    (@abqdanj)


    5 years, 2 months ago

    WP Ultimate CSV Importer Update to 6.0.7. resulted in a “white screen”. Unable to access dashboard. Used ftp client to rename WP Ultimate CSV Importer file name and site recovered. Unfortunately, I don’t have any debug info.

    WordPress 5.3.2 running Twenty Eleven theme and PHP version: 7.2.18.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Smackcoders Support

    (@smacksupport)

    Hi,

    We tried to update the Latest Version Package From version 6.0.6. We couldn’t replicate the above-mentioned problem, and the plugin got updated successfully.

    What was your CSV Importer Free version before doing the update? Please share the previously used plugin version with us, we will check and get back to you.

    Regards.

    Thread Starter abqdanj

    (@abqdanj)

    The previous version was 6.0.6.
    Thanks.

    Plugin Contributor Smackcoders Support

    (@smacksupport)

    Hi,

    We have tested the reported problem in different servers to replicate it, but we couldn’t replicate it in our development servers.

    Kindly contact the technical team through support[at]smackcoders[dot]com, our customer executive will assist you for more help.

    Regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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