WP Unable to Approve Comments : 500 Internal Server Error

  • Resolved Hema Latha

    (@hema-latha)


    12 years, 11 months ago

    Wp Version: 3.2.1
    Hosting: Linux 4 Grid Ultimate Plan Shared Hosting Godaddy

    I’m unable to approve all the pending comments,
    as it ends up in 500 Internal Server Error.

    I contacted Godaddy Support:

    Hello Support,
    I’m unable to even approve comments inside my wp-admin for the site https://mysite.com as I get 500 internal server error. I have enabled the Error Logs:

    Request exceeded the limit of 10 internal redirects due to probable configuration error. Use ‘LimitInternalRecursion’ to increase the limit if necessary. Use ‘LogLevel debug’ to get a backtrace.

    Kindly do the needful. Thank you.

    Godaddy Support Replied:

    Thank you for contacting Online Support.

    This particular error can be caused by a variety of issues but is most likely caused by a corrupt .htaccess file. Check to see if there is an .htaccess file in the directory where the error is being generated or any directory above in the tree. If so, temporarily rename the .htaccess file and refresh the page. If the error does not reappear, the .htaccess file is the issue. Repair the file or leave it disabled.

    Most of the time .htaccess issues are caused by trying to overwrite PHP settings, being uploaded in binary format or permissions issues.

    To resolve this matter, be sure to upload .htaccess files in ASCII mode. Also, set the permissions to 644, which makes it usable by the server, but prevents it from being read from a browser.

    If you are trying to make changes to PHP settings, be sure to make said changes to the php.ini or php5.ini file (depending on the version you are using).

    Please let us know if we can assist you in any other way.

    https://www.ads-software.com/extend/plugins/bulletproof-security/

    I use Bullet Proof Security Plugin for .htaccess
    And saw that the “Your Current htaccess File” is old.
    I again created a new “Secure .htaccess” file & updated settings.
    But, Still I’m getting the 500 Internal Server Error,
    If I try to ‘select all’ & approve comments.

    Uncommented:
    AddHandler x-httpd-php5 .php

    Issue didn’t solve.

    From WordPress Support Forum, I got these lines & added it to .htaccess

    AddType x-mapp-php5 .php
AddHandler x-mapp-php5 .php

    After that when I tried to Unlock/Lock BulletProof Security .htacess,
    My wp-admin redirected to a page full of errors which I couldn’t make.

    Please view the errors here: PASTEBIN.

    Deleted .htacces & created a new secure .htaccess again.

    Pl help me how to solve this issue:
    =====================================

    1. Unable to Approve Comments: 500 Internal Server Error.

    Please view the Sample Error Logs here: PASTEBIN.

    Thank You.

Viewing 11 replies - 16 through 26 (of 26 total)

  • Can you go re-read the original post above – she is on shared hosting on Godaddy…which is quite different than dedicated servers or VPS…not even apples and oranges are as different, which is my whole point.

    Do you work for GoDaddy or are you a spokeperson for them?

    I was no longer attempting to troubleshoot her miscellaneous issue. She is a college student so she will find her way back here again when time permits in her schedule. We have worked out some other problems she had in the past. ?? I just happened to come across a snippet of code that i thought would be useful for debugging loops if anyone else happened to find this thread – the error messages are similar and this would just be one more thing to rule out or debug with.

    Are you a jerk or an a$$ – please do not comment in my plugin area again. Thank you.

    Your plugin area?

    Yes this post / thread was started under the BulletProof Security plugin >>> https://www.ads-software.com/tags/bulletproof-security?forum_id=10

    This is not a general forum and is supposed to be a forum designated to solving direct issues with BPS either by me or anyone else who understands BPS well enough to provide a solution. in this case her problem is not directly related to BPS, but i will still assist her when she posts back here again. You are welcome to try and assist her as well, but please do not make any more direct request at me. I will not answer them as this is going in a very childish direction. Thank you.

    This post is in the WordPress Forums and has the following Tags…

    500 internal server error
    500-error
    approve comments
    bulletproof-security
    Dedicated Server
    godaddy
    hostgator

    Not sure what upset you, was not my goal, just trying to be clear for ALL who are going to read this post and not just you and the OP.

    oh my mistake. i thought this was only a direct post in BPS. not upset at all. just thought the discussion was going in a pointless direction. my apologies. Thanks.

    No prob…

    Thread Starter Hema Latha

    (@hema-latha)

    ///////////////////////////////////////////////////////////////////////////////////////////////////////////////////

    Hello AITpro ..

    My blog is working great
    And now I’m able to all approve comments in few seconds (Zooom ..)
    BPS Plugin is having no issues with Hostgator.
    Thanks a lot for such a wonderful plugin.

    (If there is any way on this forum to rank u, I will definitely do;
    But I have ranked your plugin 5 Star & Marked it works with v3.3.1)
    I’m really thankful to you for the exceptional help you provided.

    ///////////////////////////////////////////////////////////////////////////////////////////////////////////////////

    Hi Hema,

    Glad your’re rockin and rolling again Yeah!!!!

    So what was the problem and how did you fix it? Thanks for the 5 Star Rating and the very kind words. ?? ?? ??

    Best Regards,
    Ed

    Thread Starter Hema Latha

    (@hema-latha)

    Hello AITpro,

    I want to be very true.
    I really don’t know. I’m not a techsavvy.
    I just followed ur instructions. It worked.
    Thanks for ur support.

    ?? ?? ??

    Cool. Thanks again for the 5 star rating. ??

Viewing 11 replies - 16 through 26 (of 26 total)
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