WP Updates not showing latest WP version available

  • Resolved Drumology2001

    (@drumology2001)


    9 years, 9 months ago

    Hi all,

    I’m a little confused this morning: I am an admin of many WordPress-based websites, and while going in and doing some site maintenance on several of them this morning, I see that their versions are out of date. One of them is on 3.9, another is on 3.9.2, another is 4.0, another is on 4.1, and so on.

    In the past, I have been used to seeing the ‘nag’ at the top of the screen that lets me know there’s a newer version available. I am not seeing that on any of these sites which aren’t on the newest version (4.1.1). When I go to Dashboard > Updates and click “Check Again” to force a manual check, it still is acting as though everything is up to date (when it clearly is not).

    On one site, I installed a plugin called “WP Updates Notifier”. I ran it on one of the sites and it sent me an e-mail with the following:

    There are updates available for your WordPress site:
    WP-Core: WordPress is out of date. Please update from version 3.9 to 4.1.1
    Please visit https://redactedsite.com/wp-admin/update-core.php to update.

    I followed the link…which took me to the WP Updates page, which said nothing about the update. (Again, acted like it’s up to date, even though it’s clearly not.) :\

    I really appreciate the ease of having WordPress give me the option to upgrade, and clicking one line and letting it update itself. I manage 30+ WP websites, and I’d rather not go through and manually update each and every one’s core files.

    Does anybody have some ideas on why this would be happening? And how I can get it to recognize it’s out-of-date and offer me the upgrade link again?

Viewing 8 replies - 31 through 38 (of 38 total)

  • Hey, I just wanted to say thanks for posting your solution here. I had exactly the same issue and had almost given up.

    I ran WordFence and found the same problem and fixed it immediately.

    I am now VERY frustrated with my web host, who has been “supporting” me for the last week trying to solve this problem (along with ridiculous suggestions like I should give them my WordPress username and password(!!!), when apparently they caused the issue in the first place…

    Thread Starter Drumology2001

    (@drumology2001)

    I’m glad everyone is able to use my solution to get things updated! I’m also glad I stumbled across this little fix, and that it’s been so helpful for others. Spread the word, and point others here if they get stuck the same way! ??

    sg2048: I was frustrated with my web host, too. They claimed it wasn’t anything with the server, and must be a plugin or core file that’s “off” — but what they didn’t know was that the core files were “off” because the cPanel set them to BE that way! Very frustrating. I’m glad that Wordfence shows you the commented code on those files, so that you know its your server altering the files and you can show it as proof! ??

    Marj Esch

    (@echelonwebdesign)

    Drumology2001, THANK YOU, THANK YOU, THANK YOU for finding this solution and posting it. I’ve been going around and around with one of my clients host about this issue and they clearly know nothing about supporting WordPress. You’ve been god send. And I thank you profusely!

    Moderator James Huff

    (@macmanx)

    Thanks, Drumology2001! Sorry I missed when you posted this.

    This is both incredibly helpful to anyone else encountering this, and incredibly disappointing with regards to cPanel, essentially forcing folks to stay on vulnerable versions of WordPress for a while. ??

    Thanks again!

    Hi guys!!

    I tried that solution but nope…in my case cPanel didn’t add anything. Such a weird because no updates appear neither for plugins or core. I checked everything you said but didn’t work for me. Any of you have the same issue? if not I’ll create a new post (which looks the best, isn’t it?)

    Have a nice day guys!

    Moderator James Huff

    (@macmanx)

    In that case, please open your own thread: https://www.ads-software.com/support/forum/how-to-and-troubleshooting#postform

    Ah man, THANK YOU @drumology2001
    This has been driving me bonkers too. Exactly the same scenario, as soon as I saw Site Software mentioned .. for some reason my host doesn’t support Softaculous. I’m surprised that cPanel do this without – apparently – notifying anyone. Unless its in the blurb when we install, which of course we all ignore ??

    I’m bookmarking this thread because I know it’ll come up again …

    Rob

    Moderator James Huff

    (@macmanx)

    For those who are curious, there was a lengthy discussion on this over at https://wptavern.com/cpanels-site-software-addon-disables-wordpress-auto-updates

Viewing 8 replies - 31 through 38 (of 38 total)
  • The topic ‘WP Updates not showing latest WP version available’ is closed to new replies.