• Resolved spile

    (@spile)


    I have just upgraded to version 5.7 of WordPress and attempting to edit WP resulted in a critical error.
    I used FTP to disable my plugins and was then able to access the dashboard.
    I activated each plugin in turn. When I enabled Twentig 1.2.7, I got the critical error message and was unable to access the dashboard.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Twentig

    (@twentig)

    Hi @spile,

    Thanks for your feedback and sorry for the inconvenience. We are not aware of any 5.7 incompatibility issues. Could you please copy and paste the error message?

    Thanks,
    Tom

    Thread Starter spile

    (@spile)

    This is the error when the plugin is enabled…
    “There has been a critical error on this website. Please check your site admin email inbox for instructions.

    Learn more about troubleshooting WordPress.”

    • This reply was modified 4 years ago by spile.
    Plugin Author Twentig

    (@twentig)

    Thanks for your reply. Do you have any more info? What are the instructions you received in the email? As it’s forbidden for us to ask for any kind of access in order to provide support, it’s difficult to diagnose the issue.

    To be sure, the issue appears when Twentig 1.2.7 is activated, and there are no other plugins activated?

    Could you please try to install Twentig v1.2.6 to test if there’s the same issue? You can download it at the bottom of this page https://www.ads-software.com/plugins/twentig/advanced/ under “Please select a specific version to download.”

    Thread Starter spile

    (@spile)

    Thank you for a quick response. There was an issue on the server with PHP memory limits. These have been increased from 512 M to 1024 M and the plugin is working again.

    Plugin Author Twentig

    (@twentig)

    Thanks for the heads-up, glad it solves the issue.

    If you enjoy Twentig, please rate it. It would really help me out ??

    Tom

Viewing 5 replies - 1 through 5 (of 5 total)
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