• When I try to login WordPress responds “invalid username.” Yet I am using the ONLY username I know of. I can reset the password, but it is useless if WordPress thinks my username is wrong. I cannot find anyone to help fix this. What do I do?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter wildalaska

    (@wildalaska)

    That did not work. I have reset it twice.

    What’s your site URL?

    Thread Starter wildalaska

    (@wildalaska)

    Krishna, thanks for your help. I also asked for help from DreamHost and they walked me through going into the MYSQL database and seeing what WP had as my username. All is well now. I would have never figured that out without being walked through it step by step. I wish WordPress had live chat support.

    Glad to know that you could resolve the problem ??

    Please mark the thread as resolved.

    Wildalaska, can you please describe your process/explain where you got your help? I’m new to WordPress, and I’m able to login to my own account, but not to another page in order to contact/leave comments – i get the same “invalid username” error

    Thread Starter wildalaska

    (@wildalaska)

    This has been a while back, but two things come to mind. First, www.ads-software.com and WordPress.com are different and have different log-ins. That confused me at some point. Second, the only way I could see what password WordPress recognized was to have my hosting service show me how to go into the MYSQL database and find the password recognized by WordPress. This is a file on your host server and cannot be accessed through your WordPress dashboard. I would contact your hosting service if possible and explain the problem. If not, then search for something like “finding WordPress password in MYSQL file” and see if any step-by-step directions pop up.

Viewing 7 replies - 1 through 7 (of 7 total)
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