• Resolved nitrospectide

    (@nitrospectide)


    We are seeing calls to the following URL that are lasting a long time, and appear to be causing server resource bottlenecks.

    It looks like a WooCommerce cron job.

    /wp-admin/admin-ajax.php?action=wp_1_wc_privacy_cleanup&nonce=994121419e

    What might be going wrong here?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi @nitrospectide

    Could you please share a copy of your site’s System Status?

    You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

    Once you’ve done that, paste it here in your response.

    Thank you!

    Thread Starter nitrospectide

    (@nitrospectide)

    Here you go, André:

    
    ### WordPress Environment ###
    
    WordPress address (URL): [removed]
    Site address (URL): [removed]
    WC Version: 6.1.1
    REST API Version: ? 6.1.1
    WC Blocks Version: ? 6.5.2
    Action Scheduler Version: ? 3.4.0
    WC Admin Version: ? 3.0.3
    Log Directory Writable: ?
    WP Version: 5.8.3
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: ?
    WP Cron: –
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: nginx/1.21.3
    PHP Version: 7.4.25
    PHP Post Max Size: 128 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 10000
    cURL Version: 7.68.0
    OpenSSL/1.1.1f
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.5.12-MariaDB-1:10.5.12+maria~focal
    Max Upload Size: 128 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.1.1
    WC Database Prefix: wp_
    Total Database Size: 477.41MB
    Database Data Size: 441.37MB
    Database Index Size: 36.04MB
    wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
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    wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_fed_menu: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_fed_post: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_fed_user_profile: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_gf_draft_submissions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_gf_entry: Data: 0.38MB + Index: 0.13MB + Engine InnoDB
    wp_gf_entry_meta: Data: 1.52MB + Index: 0.61MB + Engine InnoDB
    wp_gf_entry_notes: Data: 1.52MB + Index: 0.19MB + Engine InnoDB
    wp_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gf_form_meta: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
    wp_gf_form_revisions: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_gf_form_view: Data: 0.14MB + Index: 0.13MB + Engine InnoDB
    wp_gf_rest_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_itsec_bans: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_itsec_dashboard_events: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
    wp_itsec_distributed_storage: Data: 6.02MB + Index: 0.02MB + Engine InnoDB
    wp_itsec_fingerprints: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_itsec_geolocation_cache: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_itsec_lockouts: Data: 0.27MB + Index: 0.09MB + Engine InnoDB
    wp_itsec_logs: Data: 6.02MB + Index: 1.70MB + Engine InnoDB
    wp_itsec_mutexes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_itsec_opaque_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_itsec_temp: Data: 1.52MB + Index: 2.66MB + Engine InnoDB
    wp_itsec_user_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_loginizer_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_options: Data: 5.48MB + Index: 0.08MB + Engine InnoDB
    wp_postmeta: Data: 361.03MB + Index: 1.81MB + Engine InnoDB
    wp_posts: Data: 14.44MB + Index: 0.39MB + Engine InnoDB
    wp_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_rank_math_analytics_ga: Data: 0.23MB + Index: 0.17MB + Engine InnoDB
    wp_rank_math_analytics_gsc: Data: 19.56MB + Index: 23.34MB + Engine InnoDB
    wp_rank_math_analytics_keyword_manager: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_rank_math_analytics_objects: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    wp_rank_math_internal_links: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
    wp_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_rg_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_rg_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_rg_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_rg_incomplete_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_rg_lead: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_rg_lead_detail: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_rg_lead_detail_long: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_rg_lead_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_rg_lead_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_usermeta: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_gpf_render_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.02MB + Index: 1.31MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfconfig: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wffilemods: Data: 5.52MB + Index: 0.00MB + Engine InnoDB
    wp_wfhits: Data: 0.11MB + Index: 0.05MB + Engine InnoDB
    wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfknownfilelist: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wflogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfstatus: Data: 0.16MB + Index: 0.11MB + Engine InnoDB
    wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_gpf_google_taxonomy: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    wp_wow_mwp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpr_rucss_resources: Data: 7.52MB + Index: 0.11MB + Engine InnoDB
    wp_wpr_rucss_used_css: Data: 0.28MB + Index: 0.05MB + Engine InnoDB
    wp_yoast_indexable: Data: 1.52MB + Index: 0.30MB + Engine InnoDB
    wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_prominent_words: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_seo_links: Data: 0.17MB + Index: 0.11MB + Engine InnoDB
    wp_yoast_seo_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 489
    custom_css: 2
    edfm_menu: 1
    fl-builder-template: 26
    fl-theme-layout: 14
    guarded-page: 80
    jetpack_migration: 2
    jp_img_sitemap: 1
    jp_sitemap: 1
    jp_sitemap_master: 1
    nav_menu_item: 55
    oembed_cache: 1
    page: 56
    post: 11
    product: 21
    revision: 1259
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?Error messages should not be shown to visitors.
    
    ### Active Plugins (17) ###
    
    Gravity Forms: by Gravity Forms – 2.5.16
    Beaver Builder Plugin (Agency Version): by The Beaver Builder Team – 2.5.1.2
    Beaver Themer: by The Beaver Builder Team – 1.4.0.1
    Customizer Export/Import: by The Beaver Builder Team – 0.9.2
    Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.4
    iThemes Security Pro: by iThemes – 6.8.4
    MCE Table Buttons: by Jake Goldman
    10up
    Oomph – 3.3
    
    Product Description on Shop Page: by KoalaApps – 1.0.1
    Rank Math SEO PRO: by Rank Math – 3.0.4
    Rank Math SEO: by Rank Math – 1.0.80
    Site Performance Tracker: by XWP.co – 0.9
    SpeedGuard: by Sabrina Zeidan – 1.8.5
    String Locator: by Clorith – 2.4.2
    SZ functions for Site: by Sabrina Zeidan –
    Woo360 Modules: by Madwire – 0.1.5
    WooCommerce: by Automattic – 6.1.1
    WP Rocket: by WP Media – 3.10.6
    
    ### Inactive Plugins (3) ###
    
    Beaver Builder Responsive Background Images: by Sitespot Dev – 1.5.1
    Query Monitor: by John Blackbourn – 3.8.2
    WP Crontrol: by John Blackbourn & crontributors – 1.12.0
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Must Use Plugins (1) ###
    
    Kinsta Must-use Plugins: by Kinsta Team – 2.3.4
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #322 - /shop/
    Cart: ? Page visibility should be public
    Checkout: #329 - /checkout/
    My account: ? Page visibility should be public
    Terms and conditions: #567 - /privacy-policy/
    
    ### Theme ###
    
    Name: Woo360 Child Theme
    Version: 1.7.7
    Author URL: 
    Child Theme: ?
    Parent Theme Name: Beaver Builder Theme
    Parent Theme Version: 1.7.10
    Parent Theme Author URL: https://www.wpbeaverbuilder.com/?utm_medium=bb-pro&utm_source=bb-theme&utm_campaign=themes-admin-page
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 161
    Oldest: 2021-12-30 16:44:04 -0600
    Newest: 2022-01-25 13:33:01 -0600
    
    Pending: 1
    Oldest: 2022-01-27 02:48:05 -0600
    Newest: 2022-01-27 02:48:05 -0600
    
    ### Status report information ###
    
    Generated at: 2022-01-25 14:28:28 -06:00
    

    @nitrospectide

    Kindly check this thread for pointers

    Thread Starter nitrospectide

    (@nitrospectide)

    None of the items under under WooCommerce > Settings > Account erasure requests / Personal data removal are checked.

    WP Crontrol says some evens have missed their schedule.

    There is only one event with the name woocommerce_cleanup_personal_data, and it is set to run once daily.

    Mirko P.

    (@rainfallnixfig)

    Hi @nitrospectide,

    Third-party plugins are one of the most common reasons behind the high usage of admin-ajax.php. But plugins aren’t the only culprit; oftentimes themes and shared web servers may also be a reason behind the high usage of Admin Ajax.

    I would start by clearing the cache on your site and on the server. Then, it would be a good idea to perform a conflict test following this guide:

    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    You can also use GTmetrix.com to dig into individual response data. To do this, go to the Waterfall tab of the GTmetrix report, then filter by POST admin-ajax.php and click on it. You will see three tabs for this request: Headers, Post and Response.

    By checking the Post and Response tabs, hopefully, you will find some clues to find out the reasons behind the performance issue.

    Let us know if you have any other questions.

    Mirko P.

    (@rainfallnixfig)

    Hi there,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

    Cheers.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘wp_1_wc_privacy_cleanup slowing things down’ is closed to new replies.