wp_mail() Not Working

  • Resolved angeo981

    (@angeo981)


    4 years, 6 months ago

    Hi,
    I recently have installed “Ultimate Affiliate Pro” WordPress plugin and after testing the notification options I found that it doesn’t work. I have contacted the developer of the plugin and he said that:

    ” Our plugin use wp_mail() function, basically sends data to wp_mail() and WP taking care further how that mail is sent.
    WP Mail SMTP, based on our knowledge, may change/customize how wp_mail() works. Still, depends of that script setup, not on our plugin.
    We saw WP Mail SMTP being used very often, on the same website where Ultimate Affiliate Pro plugin is running, without any problem. So, mostly for sure can be used together with WP Mail SMTP plugins, but all depends of how this one have been setup. ”

    In my website “WP Mail SMTP” plugin is set with Mailgun and it is working properly, except that particular “Ultimate Affiliate Pro” plugin.
    The developer says that their plugin is using the default wp_mail() function, which your WP Mail SMTP plugin probably have overwritten.

    So can you help me fix this? What to do to make this functionality “wp_mail()” work for that “Ultimate Affiliate Pro” plugin?

    …. just to mention that I don’t know scripts coding and etc.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @angeo981,

    Thanks for reaching out. WP Mail SMTP routes all the emails sent with wp_mail() to the SMTP provider you’ve configured, Mailgun in your case. Please make sure the emails from Ultimate Affiliate Pro is sent from your domain-specific email address. Alternatively, you can check the ‘Force From Email’ option in WP Mail SMTP > Settings. If this does not solve the problem, Mailgun logs all the emails with details of each email. You can check the logs and see the email details.

    I hope this helps!

    Thread Starter angeo981

    (@angeo981)

    Hi,
    You just save me before I start mess up something that was working fine for so long.
    I checked the log in Mailgun and I saw that it is sending, but the recipient (my yahoo test email) decline the test email:
    4.7.0 [TSS04] Messages from 69.72.42.3 temporarily deferred due to user complaints – 4.16.55.1; see https://help.yahoo.com/kb/postma

    I don’t know why they deferred it, I have never complained of myself.

    But anyway, now I know that everything is actually working fine and I shouldn’t touch anything to make it worse.

    Have a great day and thank you for your fast response,

    Angel

Viewing 2 replies - 1 through 2 (of 2 total)
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