• Dear WPC Team,

    it seems somewhen during the updates of the last weeks, WPC Product Quantity does no longer work in the WPC Fly Cart Tab.

    It still works perfectly on the normal cart page.

    Is there any solution for this issue?

    Thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author WPClever

    (@wpclever)

    Hi @mjuenger

    I can’t access your website to check. It gives an error https://www.screencast.com/t/kar1YTKFQg

    I did the test on my PC with the latest version of both plugins and it works fine https://www.screencast.com/t/93TbUYlf (screen record video).

    Thread Starter Matthias Jünger

    (@mjuenger)

    Thanks for your fast response.

    We have just removed the access barrier. You should be able to access our page now using following link:

    https://portfolio.panda-office.at/produkt/bunte-klarsichthuellen/?awc=open

    Here are my setting for this product:
    Screenshot 2022-08-22 072111.jpg

    Furthermore, in the general setting I put “Rounding values: Up”.

    but here it what strange things are happing in the Fly Cart Tab:

    They only happen in the Fly Cart Tab. On the cart page everything works perfectly fine.

    Thanks in advance for your support!

    Dear @mjuenger,

    Can you provide us your back-end settings of WPC Product Quantity and WPC Fly cart for us to check and help you?

    Regards,

    Thread Starter Matthias Jünger

    (@mjuenger)

    Dear @miemie

    Thanks a lot for your support. I tried to play a little with my backend setting, but nothing seems to fix the root cause.
    I changed the Unit of above mentioned product to “Box” so that the customers can only buy 1 box instead of 100 pcs. Then there is no more issue.
    Also I figured the issue appears only at Grouped Products when I add a WPC Product Quantity “Step” in the connected single products:
    I add a quantity matching the Step to my basket, I open the WPC Fly cart and the quantity gets automatically increased by 1 piece.

    Here is another example, the WPC Product Quantity Step is 5:
    https://portfolio.panda-office.at/produkt/datenschutzhuelle/

    Here are my WPC Fly cart settings:
    Screenshot 2022-08-30 072528.jpg
    Screenshot 2022-08-30 072540.jpg

    and my WPC Product Quantity settings:
    Screenshot 2022-08-30 072508.jpg

    Thanks a lot for your support!

Viewing 4 replies - 1 through 4 (of 4 total)
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