• Resolved Sambra1985

    (@chrisbdm)


    Hi,

    Could you advise if this a issue with Contact Form 7 – https://snipboard.io/NOvoMC.jpg

    Then screen shot is of a multi-step form built with CF7 which, when I click to go to the next part, a orange rectangle box appears but with no message (all fields are filled in correctly, none missed).

    If I click on the next button again, it then goes to next step.

    Its a 7 step form, and this is only happening going from 4 to 5, steps 1 to 2, 2 to 3 and 3 to 4 all work fine.

    Any advice if this is a issue with your plugin or another one? Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Where can we see the website in question?

    Thread Starter Sambra1985

    (@chrisbdm)

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    Thread Starter Sambra1985

    (@chrisbdm)

    Theme is Divi. Plugins below

    Conditional Fields for Contact Form 7
    Contact Form 7
    Contact Form 7 Multi-Step Forms (PRO)
    Contact Form 7 Signature Addon
    Divi Contact Form 7
    Flamingo
    PDF Forms Filler for CF7
    Redirection for Contact Form 7
    Ultimate Member

    These are all up to date with the latest versions.

    • This reply was modified 3 years ago by Sambra1985.
    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Try switching to the default theme and deactivating all plugins excluding Contact Form 7 and Flamingo.

    Why you are advised to deactivate plugins and switch to the default theme.

    Thread Starter Sambra1985

    (@chrisbdm)

    As this is a form with multiple steps, I cannot test without that plugin turned on.

    However, I have tried the form on a clean install of WordPress using the standard theme and the minimal of plugins I need to use but it still doesn’t work midway through.

    On attempting to move from step 4 to 5, the empty orange rectangle box appears. When you try again to go to the next step, it completes the action required of going to the next step.

    This was all working fine until Friday.

    Thanks

    • This reply was modified 3 years ago by Sambra1985.
    Thread Starter Sambra1985

    (@chrisbdm)

    Hello,

    I’ve found the issue to be with the Contact Form 7 Signature Addon plugin which has had no updates in the past 2 years and would appear now to be defunct with your latest batch of updates.

    Have found another solution which is working now and is under regular updates, hopefully.

    Thank you for your help.

Viewing 7 replies - 1 through 7 (of 7 total)
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