Wpcom connection test. help me plz

  • Resolved kty5767

    (@kty5767)


    1 year, 9 months ago

    is not connected.: 200, it is recommended to reconnect the jetpack. This error appears and tells me to reconnect.

    It doesn’t appear when you change the theme to the default theme, but it reappears when you use the GeneratePress.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @kty5767

    While your site is publicly accessible, we cannot access your site’s XML-RPC file:

    https://generalkim.com/xmlrpc.php

    This file is used by Jetpack and other plugins and apps to connect to your site. It must return the following message:

    XML-RPC server accepts POST requests only.

    You can see a working example here:

    https://wp.cloud/xmlrpc.php

    Since your site returns an error for this page, I would recommend that you check the following:

    1. Can you see the /xmlrpc.php file at the root of your WordPress installation when accessing your site via FTP? If you don’t, then please try re-installing WordPress. You can do this by going to the Dashboard -> Upgrades page, then click the “Reinstall” button.
    2. Do you use any security plugins that may block access to this file? If so, could you try to disable them? You might also want to check your site’s .htaccess file for any rules that might be blocking access to the xmlrpc.php file.
    3. Does your hosting provider block access to this file? If you don’t find any plugin that may block access to the file on your site, I would recommend that you get in touch with your host.

    Once we are able to access your site’s xmlrpc.php file, please try to reconnect your site:

    https://jetpack.com/support/reconnecting-reinstalling-jetpack/#reconnecting-jetpack

Viewing 1 replies (of 1 total)
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