WPDiscuz not working when this plugin is active

Hi @fidoboy

I just test it out and its working fine on my local environment. It would be fine if you provide a video recording with issues you are having. It will really help us to find/fix bugs and improvement of the pluign. So your feedback is so important to us.

Another thing is that, I want to test it as same server you have. So I am requesting you to provide the below information so that we can do more testing to figure out the problem.

a) server’s php version
b) WP version
c) Go to the Dashboard > WP Adminify > Server Info: scroll down and find the “Active Plugins” section. Click the “Copy” button ( https://prnt.sc/r8IS_kGf745E ) at right side and clipboard text save in a text file and provide the file to us (the file should contain the plugins list with versions those you are using on your website).

I believe that after getting the above info we can have a solid testing to figure out the issue. And we need your co-operation to do that.

Thanks

Hi,

a) PHP version is 8.0.20
b) WP version is the latest one, 6.0.2
c) Active plugins are WP Rocket, WPDiscuz and many other.

I have no doubt about the incompatibility because as soon as I disable WP Adminify, the WPDiscuz starts to display again in frontend. When Adminify is enabled, WPDiscuz comments are being loaded with no javascript errors or bad 404, 500 or 502 ajax responses (I’ve verified it in the developer console) but ALL comments contents are empty. Each comment author and icons are being loaded fine but there is no content text in any of them. I have enabled a feature in WPDiscuz which loads the contents using AJAX, so they are not being rendered on the initial load. That’s why I know that WP Adminify is interferring into AJAX response.

Also I’ve verified that there is no related errors into the PHP logs (I’ve it enabled)

As soon as I disable WP Discuz, the problem disapears and all returns into normality.

regards,

NOTE: In your tests, ensure to have the AJAX feature enabled for WPDiscuz, and also NOT using the WordPress standard AJAX method but the WPDiscuz own script call.

• This reply was modified 2 years, 2 months ago by fidoboy.
• This reply was modified 2 years, 2 months ago by fidoboy.

I’ve also tried disabling some WP Adminify modules and/or many combination of switches, trying to have all the tweaks section features disabled. It’s clearly interferring with frontend rendering however, as it’s obvious, because WPDiscuz doesn’t work and it works fine again and no problems at all, without this plugin.

Tested again with new Wordpres installation. Only WPDiscuz and WP Adminify plugins installed. WPDiscuz stops working (empty comments, with no text) as soon as WP Adminify is being activated. I’ve tested it with WordPress REST API calls, and also with WPDiscuz own AJAX. Neither of both works. This plugin breaks the WPDiscuz comment system.

Hi @fidoboy

Thank you for the detailed info.

We will take a look again and let you know the updates.

Thanks

hi @fidoboy

We have fixed the issue that will be available in the next release soon. We will let you know once the update of this plugin will be released.

Thank you so much for raising this issue.