• Resolved boboiscrazy

    (@boboiscrazy)


    I am trying to connect WPForm automator and when I trigger this recipe from within WPForm I get the error: “This item was disabled because it could not be found on the system. To re-enable, ensure the associated plugin is installed and activated.” and when I attempt to create the recipe manually from dashboard, it does detect WPForms and let me select which form I prefer but when I click on Get Variables, nothing loads.

    screenshot: https://drive.google.com/file/d/1MdrnYSTBZWLhcq4pPYAiKmasFlCBblEs/view?usp=sharing

    `
    ### WordPress Environment ###
    
    WordPress address (URL):
    Site address (URL): 
    Automator Version: 5.7.0.1
    REST API Path: ? https://xxxx/wp-json/uap/v2
    WP Version: 6.5.2
    WP Multisite: –
    WP Memory Limit: ? 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    Automator cache: –
    Background actions: –
    Permalink structure: /%postname%/
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 8.1.27
    PHP Post Max Size: 32 MB
    PHP Time Limit: 180
    PHP Max Input Vars: 1000
    cURL Version: 7.87.0
    OpenSSL/1.1.1w
    
    MySQL Version: 10.6.17-MariaDB-cll-lve
    Default Timezone is UTC: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Automator stats ###
    
    Total recipes: 16
    Live recipes: 0
    Recipes completed: 0
    Completed in last 7 days: 0
    Recipe logs: 0
    Logs without completion status: 0
    App credits left: 250
    Recipes using app credits: 0
    
    ### Database ###
    
    Automator DB Version: 5.4 /5.4
    Automator DB Views Version: 4.15 /4.15
    WP DB Prefix: m8ux_
    Total Database Size: 8.28MB
    Database Data Size: 6.52MB
    Database Index Size: 1.76MB
    m8ux_uap_recipe_logs_view: Data: 0.00MB + Index: 0.00MB + Engine
    m8ux_uap_trigger_logs_view: Data: 0.00MB + Index: 0.00MB + Engine
    m8ux_uap_action_logs_view: Data: 0.00MB + Index: 0.00MB + Engine
    m8ux_uap_api_logs_view: Data: 0.00MB + Index: 0.00MB + Engine
    m8ux_uap_recipe_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    m8ux_uap_recipe_log_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    m8ux_uap_trigger_log: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    m8ux_uap_trigger_log_meta: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    m8ux_uap_action_log: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    m8ux_uap_action_log_meta: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    m8ux_uap_closure_log: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    m8ux_uap_closure_log_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    m8ux_uap_api_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    m8ux_uap_api_log_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    m8ux_uap_tokens_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    m8ux_uap_recipe_count: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    m8ux_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    m8ux_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    m8ux_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    m8ux_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    m8ux_cf7_leads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    m8ux_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    m8ux_comments: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    m8ux_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    m8ux_options: Data: 2.08MB + Index: 0.06MB + Engine InnoDB
    m8ux_postmeta: Data: 3.03MB + Index: 0.06MB + Engine InnoDB
    m8ux_posts: Data: 0.19MB + Index: 0.06MB + Engine InnoDB
    m8ux_post_smtp_logmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    m8ux_post_smtp_logs: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
    m8ux_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
    m8ux_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    m8ux_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    m8ux_revslider_sliders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    m8ux_revslider_sliders7: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    m8ux_revslider_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    m8ux_revslider_slides7: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    m8ux_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    m8ux_scf_leads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    m8ux_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    m8ux_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    m8ux_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    m8ux_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    m8ux_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    m8ux_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    m8ux_wpforms_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    m8ux_wpforms_payments: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
    m8ux_wpforms_payment_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    m8ux_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    m8ux_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    m8ux_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    m8ux_yoast_indexable: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    m8ux_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    m8ux_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    m8ux_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    m8ux_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    
    ### Active Plugins (5) ###
    
    BeCustom: by Muffin Group – 1.0.7
    Slider Revolution: by ThemePunch – 6.7.5
    Uncanny Automator: by Uncanny Automator
    Uncanny Owl – 5.7.0.1
    
    WP Mail SMTP: by WP Mail SMTP – 4.0.1
    WPForms Lite: by WPForms – 1.8.8.3
    
    ### Inactive Plugins (6) ###
    
    Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.2
    Contact Form 7: by Takayuki Miyoshi – 5.9.3
    Limit Login Attempts Reloaded: by Limit Login Attempts Reloaded – 2.26.8
    Post SMTP: by Post SMTP – 2.9.1
    Social Chat: by QuadLayers – 7.3.4
    Yoast SEO: by Team Yoast – 22.4
    
    ### Must Use Plugins (
    			1			) ###
    
    WordPress automation by Installatron: by –
    
    ### Theme ###
    
    Name: Betheme Child
    Version: 2.0.1
    Author URL: https://muffingroup.com
    Child Theme: ?
    Parent Theme Name: Betheme
    Parent Theme Author URL: https://muffingroup.com/
    
    ### Status report information ###
    
    Generated at: 2024-04-28 09:27:39 +08:00
    `
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Uncanny Automator

    (@uncannyautomator)

    Hi @boboiscrazy ,

    Sorry to hear about the issue. Typically what you’re experiencing would happen in 2 situations:

    • There’s a caching issue preventing us from loading UI elements properly
    • Permalinks are set to Plain

    From the system report, your permalinks seem okay (but maybe you could just visit Settings > Permalinks in /wp-admin/ to make sure they’re not plain?), which suggests a caching issue.

    On a related note, it is interesting that in the status, it shows that all of our caching and background actions are disabled. Did you disable these manually in our settings? Otherwise, it seems like Automator is detecting a caching issue and disabling things accordingly.

    This seems like a pretty clean install; none of the plugins should be causing this. If there are host-level cache controls, can you try flushing them to see if it makes a difference?

    Finally, could you right-click the page in your screenshot showing the error, choose Inspect, then check the Console tab for any errors? If there are any, could you send them to us? For the “Get Variables” issue you report, maybe after getting the error you could also check for Console errors as well.

    Thanks

    Plugin Contributor Uncanny Automator

    (@uncannyautomator)

    Hi @boboiscrazy ,

    Since it has been over a week since the last reply, we’ll go ahead and close this, but please let us know if you’re still having issues.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘WPForm Integration – This item was disabled because it could not be found on the’ is closed to new replies.