WPForms advertisement overlaying my plugins
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Hey everyone, I encountered an issue on my WordPress site related to the WPForms plugin. There’s this persistent green overlay in the plugins section that blocks the functionality of the page. To make matters worse, it’s luring me with text leading to the official WPForms site, coaxing me to buy the pro version.
I tried various troubleshooting steps, including using F12 inspect to remove the overlay and deactivating all plugins. Through a process of elimination, I found that the culprit behind this annoyance is the WPForms Lite plugin.
Has anyone else faced a similar problem with WPForms Lite or know of a solution to resolve this issue? Any help would be greatly appreciated. Thanks in advance!
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This topic was modified 1 year, 7 months ago by
thetableisbroken.
The page I need help with: [log in to see the link]
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This topic was modified 1 year, 7 months ago by
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Hey @thetableisbroken – Thanks for reaching out!
When you have sometime, can you please share a screenshot of the message that you’re seeing so I can take a closer look? Also, please share the site information which you can get from Tools > Site health > Info, and click on “Copy site info to clipboard” button as that will help us to replicate on our end.
It is gone now, I have no idea how. I had a screenshot pasted in the WordPress reddit post but I deleted it since they told me they couldn't help me and to reach out to plugin support. I can describe it to you!
The overlay was green with a yellow tint to it and it had mabye 70% transparency. So I could see the plugins but no click on them. It's corners were rounded and it was placed over only the plugin section not over the whole dashboard. The text was placed at the top stating "Buy WPForms pro", something like that leading to the official WPForms site and it's plans.
As I've noted I could delete it via the F12 console. Now I could deactivated the plugin WPForms Lite (inlcuding the overlay) so it was gone, that was great since if I would refresh the page without deactivating the overlay would appear again.
Site Information:
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theme_path: /home/r2flowers/domains/qualitypeonies.com/public_html/wp-content/themes/hello-elementor
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Cloudflare: version: 4.12.2, author: Cloudflare, Inc., Auto-updates ingeschakeld
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Jetpack: version: 12.3, author: Automattic, Auto-updates ingeschakeld
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ShopLentor – WooCommerce Builder for Elementor & Gutenberg: version: 2.6.5, author: HasThemes, Auto-updates ingeschakeld
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Sold Out Badge for WooCommerce: version: 4.4.0, author: Charlie Etienne, Auto-updates ingeschakeld
Trustpilot-reviews: version: 2.5.925, author: Trustpilot, Auto-updates ingeschakeld
WooCommerce: version: 7.9.0, author: Automattic, Auto-updates ingeschakeld
WooCommerce Min/Max Quantities: version: 4.1.0, author: WooCommerce, Auto-updates ingeschakeld
WooCommerce Product Bundles: version: 6.22.2, author: WooCommerce, Auto-updates ingeschakeld
WooCommerce Shipping & Tax: version: 2.3.1, author: WooCommerce, Auto-updates ingeschakeld
WooCommerce Table Rate Shipping: version: 3.1.1, author: WooCommerce, Auto-updates ingeschakeld
WPForms Lite: version: 1.8.2.3, author: WPForms, Auto-updates ingeschakeld
WP Menu Cart: version: 2.14.0, author: WP Overnight, Auto-updates ingeschakeld
WP Rocket: version: 3.14.2.1, author: WP Media, Auto-updates uitgeschakeld
Yoast SEO: version: 20.12, author: Team Yoast, Auto-updates ingeschakeld wp-plugins-inactive (2) Filester - File Manager Pro: version: 1.7.7, author: Ninja Team, Auto-updates ingeschakeld
WPS Hide Login: version: 1.9.8, author: WPServeur, NicolasKulka, wpformation, Auto-updates ingeschakeld wp-media image_editor: WP_Image_Editor_GD
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file_uploads: File uploads is turned off
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httpd_software: Apache/2
php_version: 8.1.17 64bit
php_sapi: fpm-fcgi
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WP_PLUGIN_DIR: /home/r2flowers/domains/qualitypeonies.com/public_html/wp-content/plugins
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DB_COLLATE: undefined wp-filesystem wordpress: writable
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protect_header: ""
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cxn_tests: All Pass. wpforms version: 1.8.2.3
lite: mei 3, 2023 @ 5:27am
upload_dir: Beschrijfbaar
total_forms: 2
total_submissions: 4Hey @thetableisbroken – Thanks for sharing the details. I tried replicating on my end as I see you’re using WPForms lite 1.8.2.3, however, I’m unable to reproduce on my dev setup. Since the banner isn’t showing in your website admin area, please post on this thread in case you notice the banner again and I’ll be happy to take a closer look.
Kindly,
Hey @thetableisbroken –
We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.
Thanks!
Hey It’s back again after I installed this alt-text bulk editor plugin, wp-forms lite is still online and I will try to keep it that way so you can investigate. Sadly I can’t add a screenshot for some reason
Here’s the code I found in devtools
/span class=”pro”\/a href=”https://wpforms.com/lite-upgrade/?utm_content=Get+WPForms+Pro&utm_campaign=liteplugin&utm_medium=all-plugins&utm_source=WordPress&utm_locale=en_US” aria-label=”Upgrade naar WPForms Pro” target=”_blank” rel=”noopener noreferrer” style=”color: rgb(0, 163, 42); font-weight: 700;” onmouseover=”this.style.color=’#008a20′;” onmouseout=”this.style.color=’#00a32a’;”\Download WPForms Pro//a\ | //span\
I’ve replaced all the “<“‘s with / and > with \ since otherwise it would execute the code here for some reasonHey @thetableisbroken – Thanks for following up on this ticket!
I’ve reported this issue to our developers, and they’re looking into this. We plan to release an update soon to fix this issue, and in the meantime if you have any questions, please feel free to reachout.
Kindly,
Hey @thetableisbroken – Thanks for your patiance!
While the developers are looking into the issue, when you have sometime, can you please share a link that we can use to download “alt-text bulk editor plugin” as that will help us to investigate the issue more closely? I tried searching using the keyword, but I’m unable to find a exact match?
Kindly,
Unfortunately, I don’t have that plugin anymore. I only needed it once, and I can’t seem to find it anywhere now. By the way, the overlay issue has disappeared again, and it doesn’t seem to follow any specific pattern.
Hey @thetableisbroken – That’s fine, and thanks for sharing the details. The developers are looking into this issue, and I’ll keep you posted once I have some updated to share.
In the meantime, if you have any questions, please feel free to reachout.
Kindly,
- The topic ‘WPForms advertisement overlaying my plugins’ is closed to new replies.