WPForms Lite Contact Form Responses are Blank

  • Resolved latebloomer2517

    (@latebloomer2517)


    1 year, 8 months ago

    Currently I am receiving contact form emails that are blank. I can see sender name, but nothing else. I have sent test messages to ensure that this is a legit problem. I also cannot get my social media buttons to work on my contact page either. I use WPForms lite. I am relatively new to this and am lost on how to fix it.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @latebloomer2517

    I’m sorry to hear that you’re having issues with email delivery as blank.

    To troubleshoot the issue, you can check that your form notification settings are configured correctly by following our tutorial.

    If your notification settings are correct, the issue is likely because the emails sent from WordPress are not authenticated (unlike emails sent directly from dedicated email service providers). As a result, they are likely to be filtered by the receiving mail server.

    To resolve email delivery issues like this, you can configure a SMTP plugin on your site so that emails are sent as authenticated. We have an article with a list of recommended SMTP options and links to their setup tutorials.

    I hope this helps ??

    Hi @latebloomer2517

    We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘WPForms Lite Contact Form Responses are Blank’ is closed to new replies.