WPForms Lite Support Policy

Hi there,

Thank you for using WPForms! We’re here to help if you need a hand creating your forms.

In order to ensure the fastest response possible, please follow these guidelines before posting.

Do you have a paid license? If you’re a customer, the fastest way to get help is through our support ticket system.

Have you checked out our documentation? We have extensive step-by-step WPForms tutorials on our site that might answer your question.

For WPForms Lite (free version) users, we provide limited support here in the www.ads-software.com support forums. We typically respond here within 1-3 business days.

In order to help us help you, please:

• Describe the issue you’re encountering in as much detail as possible.
• Provide the URL where the form is embedded or the issue is occurring.

If you have an urgent or complex issue, you can purchase a license for access to our fast support ticket system.

Thanks again for using WPForms ??

Best Regards,

Jared Atchison
Co-Founder
WPForms