WPForms Preview Page empty when logged in to website

  • Resolved pifvouchers

    (@pifvouchers)


    9 months, 3 weeks ago

    I want to view the form whilst using the backend. I seem to be only able to view the from if I logout.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Shawon Chowdhury

    (@shawon001)

    Hi @pifvouchers,

    Thanks for reaching out and I am so sorry to hear about the trouble.

    Could you please share more details on how you are trying to see the form when logged in? Are you using the same URL to see the form or using the preview feature on the form builder?

    Please create a short screencast using Loom showing the issue and that way we’ll be able to suggest the exact solution.

    Thanks!

    Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @pifvouchers,

    Thanks for reaching out!

    From the page you shared, it seems you are using a multi-page form, which is only available with the paid version of WPForms.

    If you have an active license subscription with us, could you please submit a support ticket through the WPForms account dashboard when you have a chance? From there, our support team will be able to take a closer look at your request.

    I apologize that we’re not able to respond to paid version questions here in the www.ads-software.com support forums for the free version, but I really appreciate your help!

    Thanks!

    Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @pifvouchers,

    We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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