WPForms Reply-to includes two emails

  • Resolved wp3333

    (@wp3333)


    2 years, 9 months ago

    Hi there, I’m using WPForms Lite, version 1.7.2.1

    I use it as a contact form for customers to contact me. The issue is that when I receive the email notification from WPForms (it gets sent to my gmail), the reply-to has both the sender’s (customer’s) email and my email. As a result, when I click reply, it adds both email addresses.

    In the form’s settings, I have this code for reply-to email address: {field_id=”1″}

    Is there a way to fix it so that there is only 1 reply-to email?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hey @wp3333 – Thanks for contacting us!

    In this case, I would suggest you install and set up the WP Mail SMTP plugin with a mailer and that should fix the issue you’re facing.

    Please let me know how it goes!

    Kindly,

    Hey @wp3333,

    We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Kindly,

Viewing 2 replies - 1 through 2 (of 2 total)
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