• Resolved loiclejour

    (@ataxel)


    I really love your plugin but I have a problem using my multilanguage site to open the popup in the front page with page publications accueil. I haven’t found any setup to make it happen! What do i miss? Would love to open by page id instead of title, is that possible?

    link is [francais] on the top right when you are in the home page. You have to scroll a bit to see it in english.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @ataxel,

    Thank you for the topic.

    As far as I understand, you want to enable a popup for the Home page.
    However, you are using?a multilanguage website and by enabling a popup on the homepage, it is opened in one language, and not in two languages.

    We checked and noticed that the URL of your website?is being changed during the translation process.
    In the case of English, the URL is https://kenauk.com/.
    In the case of French, the URL is https://kenauk.com/fr/.

    See the screenshots below:

    This means, the two pages differ from one another and they are not the?same homepage.
    Accordingly, if you want to have a popup on both of these pages, please create two different popups.
    Then, use the Display > Include option?in each of the popups to display the popup on your desired page.

    See the screenshot below:

    As to the following?part:
    << Would love to open by page id instead of title, is that possible??

    At the moment, unfortunately, the plugin doesn’t have such kind of feature.

    Please check this and let us know about the outcome.

    Thank you.

    Thread Starter loiclejour

    (@ataxel)

    @hyenokian thank you for your detailed answer. That is exactly the process that I did, but there was still some problem with it probably because the homepage (accueil) has a different url than /fr/accueil. But i can’t be sure. I’m still trying other settings !

    Plugin Support Jasmine

    (@hyenokian)

    Dear @ataxel,

    Thank you for your response.

    If you are using a Cache plugin, please exclude the link where the given popup is enabled from the Cache plugin settings to test the case. By this, the changes will be displayed immediately.

    Please check this and let us know about the outcome.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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