wpml string translation critical error

Hello @startechmarketing,

I am working with WPML support on this originally the backend (wp-admin) had access errors either 500 server or critical error

I’m sorry to hear you had a bad experience with WooCommerce.

WPML is indeed quite popular and from what I understand, it pairs well with WooCommerce. So, I’d recommend you keep on troubleshooting the issue with them. Unfortunately, our support policy doesn’t allow us to assist with third-party integrations.

On the same topic, could you please provide more details on the Google Listings & Ads issue?

We’d be more than happy to look further into it. :?)

I think woocommerce is not the problem, I outlined below.



I believe The issue has to do with something new in WordPress 6.3 It has created lots of problems. Me and my business partner manage over 100 sites and half of them or more have problems. Backend wp-admin critical error, or 503 error or 500 error. Front end works fine.

I can confirm the first problem was with 
1. Google Site Kit - they are still working on a fix in but not yet
2. Rank Math - still trying to analyze it 
3. WPML Multilingual CMS (Core)  Version 4.6.5 - this has been updated but possibly still has conflict because
4. WPML String Translation Version 3.2.7 when activated with your plugin / and or Google Site Kit throws errors only in backend - 
5. Also multiple plugins are throwing php errors under the latest wordpress verison  for example Max Mega Menu Version 3.2.2 

I can confirm downgrading to PHP 8.0 or upgrading from 8.1 to 8.2 does not solve the problem.  Many sites can't go below 8.0 because so many themes, plugins, etc have been updated to work with PHP 8.0 and higher.  

I can confirm the only workarounds are:
1.  Disable Rank Math Plugin and Google Site Kit so that WPML throws no errors  -OR-
2.  Downgrade WordPress to Version 6.2.2  then re-enable Rank Math and Google Site Kit

More information:
On the primary website I am writing this issue about we disabled all plugins except only necessary one at a time to see where he conflict lies.

Themes installed on this site and others*:
VanTam Themes, Ocean WP, Traveler, GeneratePress, Divi, BeTheme, The 7 *I won't list all because it is not a theme problem

Basic required plugins:
Bulletproof Security
Wordfence
Woocommerce
Woocommerce Shipping & Tax
Fish & Ships
Perfmatters
Rank Math SEO
Google Site Kit
WPML Multilingual CMS 
WPML String Translation
UpdraftPlus
WPML Forms Multilingual

in some cases:
Shoplentor
YITH extras for Woocommerce

and in some cases required plugins for the theme

How tested:
Only activated the two WPML Plugins then the offending plugin (ie Rank math or Google Site Kit) both caused the backend to crash with errors

We have cleaned out manually all folders except what is needed, re-uploaded WordPress 6.2.2 manually via FTP, deleted and re-downloaded each and every plugin only the two workarounds stop the odd behavior until WordPress and other Plugin authors find the bugs and correct them.

I hope this helps you

Hey there @startechmarketing

Thanks for the detailed analysis and confirming that this might be something larger at play and not necessarily an issue from WooCommerce. WordPress Updates(6.3) were mostly performance and block editor improvements, as documented here. That said, in your case it looks like it’s a combination of a plugin in your case.

I hope that helps. Please let us know if there is anything else we can help you with.