• Resolved shaprack

    (@shaprack)


    Its been 3 days WPP haven’t shown any progress regarding showing popular post, previously it was showing “Sorry. No data so far” so i enabled Ajaxify widget from tools and deactivated my hummingbird plugin cache now it just all show blank there. I have tried everything still nothing helps

    • This topic was modified 4 years, 3 months ago by shaprack.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Hector Cabrera

    (@hcabrera)

    Hi @shaprack,

    Are you using the latest version of the plugin?

    Thread Starter shaprack

    (@shaprack)

    I guess so it showing me Version 5.2.4

    Plugin Author Hector Cabrera

    (@hcabrera)

    Alright, try installing the Health Check & Troubleshooting plugin and leave only the WPP plugin enabled (see a more detailed guide here), then visit any of your posts using a different browser (or while in Incognito Mode) and check your Stats screen (Settings > WordPress Popular Posts) to see whether WPP was able to track your visit or not.

    • This reply was modified 4 years, 3 months ago by Hector Cabrera. Reason: Updated guide link
    Thread Starter shaprack

    (@shaprack)

    I tried installing the health Check plugin but when i troubleshoot your plugin it crash my website say “Too Many Redirects” although i tried visiting my website in Incognito Mode. the WPP doesn’t registered any view

    Plugin Author Hector Cabrera

    (@hcabrera)

    That’s odd.

    Alright, so after inspecting the source code of your I found that something’s messing up with WPP’s inline script which is the reason why the plugin can’t track visits on your website.

    This is what you have now (see areas highlighted in yellow):

    WPP's inline script in gadgetlite.in

    This is what WPP’s inline script is supposed to look like (see areas highlighted in yellow):

    WPP's inline script

    So I’m 99% sure the problem is being caused by a third-party plugin. That’s the reason why I recommended you to use the Health Check & Troubleshooting plugin earlier but unfortunately it didn’t help in your case.

    Do you have a staging site? If not, it might be a good idea to create one so you can further debug this issue without affecting your live website. Alternatively, it might be a good idea to reach out to your developer and ask them to look into this for you.

    Plugin Author Hector Cabrera

    (@hcabrera)

    Thread Starter shaprack

    (@shaprack)

    Well i tried to deactivated the Plugin and then also tried that the plugin Do not minify or combine the JavaScript files or cause any type of interfere with your WPP Plugin but still it result is same (same old blank WPP). The Plugin is just like any other cache plugin. i just hope that you look towards it while i try changing few thing and see if it works

    I dont have on Staging website but now i surely making a one! Thanks

    Plugin Author Hector Cabrera

    (@hcabrera)

    I have looked into this in the past and believe me: it’s a conflict with another plugin. Nothing I can fix from WPP’s side as it’s not a problem caused by WPP. You’ll need to do some debugging to figure out what’s causing this (or get a developer to do the debugging for you), all I can do from here is provide suggestions (as the ones I shared above for example.)

    Plugin Author Hector Cabrera

    (@hcabrera)

    Marking as resolved due to inactivity.

    OP, if you still need help with this please let me know.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘WPP not showing any post’ is closed to new replies.