WPP Showing No Activity – when there is

  • Resolved indyparker

    (@indyparker)


    4 years, 1 month ago

    Hi,

    I’m confused with WPP not showing any Trending Posts in the admin area of WP.

    https://prntscr.com/v67xoo

    There is definite activity on the site, posts are being read and accessed.

    When I look at the ‘Today’ figures they are changing as reads are taking place, but the widget on the WordPress admin panel shows no activity.

    Here is the info from your debug.

    Debug:

    Plugin Configuration
    Performance Nag: Dismissed

    Log Limit: No

    Log Views From: Everyone

    Data Caching: No

    Data Sampling: No

    External object cache: Yes

    WPP_CACHE_VIEWS: No

    System Info
    PHP version: 7.3.22-1+0~20200909.67+debian9~1.gbpdd7b72

    PHP extensions: Core, date, libxml, openssl, pcre, zlib, filter, hash, Reflection, SPL, sodium, session, standard, cgi-fcgi, mysqlnd, PDO, xml, apcu, bcmath, bz2, calendar, ctype, curl, dba, dom, enchant, mbstring, fileinfo, ftp, gd, gettext, gmp, iconv, igbinary, imagick, imap, interbase, intl, json, exif, mongodb, msgpack, mysqli, odbc, pdo_dblib, PDO_Firebird, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, pgsql, apc, posix, readline, recode, redis, shmop, SimpleXML, soap, sockets, sqlite3, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, wddx, xmlreader, xmlrpc, xmlwriter, xsl, zip, Phar, memcached, ionCube Loader, Zend OPcache

    Database version: 10.3.24-MariaDB-1:10.3.24+maria~stretch-log

    InnoDB availability: DEFAULT

    WordPress version: 5.5.1

    Multisite: No

    Active plugins: Advanced Custom Fields 5.9.1, Anti-Spam by CleanTalk 5.147.1, Better WordPress Google XML Sitemaps 1.4.1, cforms2 15.0.4, Classic Editor 1.6, Contextual Related Posts 2.9.4, DB Reports v1.2, DB Reviews 1.0, FV Player 7.4.35.727, FV Player Pro 7.4.35.727, Heartbeat Control by WP Rocket 2.0, ModuloBox 1.5.0, NextGEN Gallery 3.3.20, NitroPack 1.3.18, OneSignal Push Notifications 2.1.4, Redirection 4.9, Social Warfare 4.1.0, Social Warfare – Pro 4.1.0, Sucuri Security – Auditing, Malware Scanner and Hardening 1.8.24, TablePress 1.12, User Role Editor 4.56.1, WordPress Popular Posts 5.2.4, WP-Polls 2.75.5, WP Redis 1.1.1, Yoast SEO Premium 15.1.2

    Theme: Custom Theme (3.0)

    Please advise.

    Indyparket

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter indyparker

    (@indyparker)

    More info:

    All external caches have been cleared. Just to make sure it was not the caches.

    Here in the UK, our clocks go back. Our server is set to London Time.

    Could this be impacting the display and WPP plugin?

    Thread Starter indyparker

    (@indyparker)

    It is still showing the figures here in this ‘Today’ option

    https://prntscr.com/v687sf

    As visits are occurring – it is just the admin panel display which is no longer working.

    Thread Starter indyparker

    (@indyparker)

    I think the hour change – clocks going back has had an impact on the plugin.

    You might want to look into this – British Summer Time

    https://www.rmg.co.uk/discover/explore/british-summer-time-and-daylight-saving

    Now, the display is back but my views in the last hour have jumped to a greater number – it was 265 a minute ago and now:

    https://prntscr.com/v68ao4

    So, catering for this might help this inaccuracy in the plugin for UK/BST users.

    Please close the ticket after seeing this.

    Indyparker

    Mike

    (@vinyljunky67)

    I have the same issue and I am also in the UK
    I didn’t see a resolution so my only option is to install something else

    Plugin Author Hector Cabrera

    (@hcabrera)

    Hi @vinyljunky67,

    There’s no resolution because unfortunately this isn’t an issue that can be fixed easily nor quickly. There’s also the fact that I won’t be able to look into this until the end of the year at least so it’s OK if you decide to try different options.

    Mike

    (@vinyljunky67)

    I really appreciate your honest response
    Stay safe
    Mike

Viewing 6 replies - 1 through 6 (of 6 total)
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