Viewing 15 replies - 1 through 15 (of 16 total)
  • Plugin Author Hector Cabrera

    (@hcabrera)

    Hi @hangook,

    Don’t worry about your english, it’s fine as it is.

    Just checked your site and the widget seems to be loading normally. Because of that, it’s difficult to say what’s going on.

    When it happens again:

    • Take a screenshot of your home page.
    • Take a screenshot of your browser’s console while browsing the home page.
    • Take a screenshot of your home page’s HTML source, specially the one related to the widget.
    • Check your server’s error log and look for warning/error messages that may be related to the plugin.

    Hello Hector,

    Thanks for your contribution to the WordPress community!
    I’m able to see the list of popular posts when I’m in the admin area ‘Theme customize’ yet the post don’t appear in the widget as expected.

    I don’t know if this would give you any idea as to what could be goin on but here’s what I get:

    Querry:

    SELECT SUM(pageviews) AS total
    FROM wp_popularpostssummary v
    LEFT JOIN wp_posts p
    ON v.postid = p.ID
    WHERE p.post_type IN( ‘post’, ‘page’ )
    AND p.post_status = ‘publish’
    AND p.post_password = ”
    AND v.view_datetime > DATE_SUB( ‘2018-06-11 13:29:01’, INTERVAL 1 HOUR );

    Caller:
    Unknown

    Component:
    Unknown

    Error Message:
    Unknown column ‘v.view_datetime’ in ‘where clause’

    Error Code:
    qmdb


    WordPress Popular Posts
    Debug

    PHP version: 5.3.6

    PHP extensions: Core, date, ereg, libxml, openssl, pcre, sqlite3, zlib, bcmath, calendar, ctype, curl, dba, dom, hash, fileinfo, filter, gd, gettext, SPL, iconv, json, mbstring, mcrypt, mysql, mysqli, session, PDO, pdo_mysql, pdo_sqlite, standard, pspell, Reflection, Phar, SimpleXML, soap, SQLite, exif, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, cgi-fcgi, mhash

    Database version: 5.1.55

    InnoDB availability:

    WordPress version: 4.9.6

    Multisite: No

    Active plugins: Advanced Random Posts Widget 2.1.1, Lightbox 2 2.9.2, NextGEN Gallery 1.6.2, Query Monitor 3.0.1, WordPress Database Backup 2.3.3, WordPress Popular Posts 4.1.0

    Theme: Twenty Twelve (2.5) by the WordPress team

    Plugin Author Hector Cabrera

    (@hcabrera)

    Hey @cipote,

    Thanks for your contribution to the WordPress community!

    Don’t mention it. I’m really glad to know you like my plugin ??

    Anyways, this right here is the problem: Unknown column 'v.view_datetime' in 'where clause' (are you related to / the same person as @hangook? Otherwise you’re hijacking @hangook’s topic, it would have been better if you opened your own instead to avoid confusions unless @hangook’s issue is the same as yours.)

    For some reason, WPP failed to update its database tables when you updated the plugin. Running these queries should fix that.

    Thanks, Hector. I thought mine was similar to @hangook. Sorry about hijacking your post, @hangook.

    Plugin Author Hector Cabrera

    (@hcabrera)

    I don’t really mind, it’s just that it can get confusing sometimes ?? I’m pretty sure OP’s issue is something entirely different.

    Give that a try and let me know how it goes (no need to open a new topic, we’re already here anyways).

    Thanks!

    Unfortunately, I don’t exactly know what to change. I’m not versed on the backend side of things. Would you mind pointing me to what file(s) I need to edit?

    Plugin Author Hector Cabrera

    (@hcabrera)

    You need to run those queries via phpmyadmin (or any similar tool your hosting might offer to manage databases).

    If you don’t feel confident enough to do this yourself (as I know how scary/stressful tinkering with unknown stuff can be), feel free to contact me and I’ll lend you a hand with it.

    Excellent!

    Thank you!

    Thread Starter hangook

    (@hangook)

    Plugin Author Hector Cabrera

    (@hcabrera)

    Hi @hangook,

    I didn’t find anything wrong. Could you please share screenshots of your widget settings?

    Thread Starter hangook

    (@hangook)

    Plugin Author Hector Cabrera

    (@hcabrera)

    That’s not what I meant, but thanks anywas as I was also going to ask you to share that. I was talking about the options set via Dashboard > Widgets > WordPress Popular Posts.

    And since we’re at it, please:

    1. Go to Settings > WordPress Popular Posts.
    2. Add &tab=debug to the URL in the address bar of your browser and hit Enter.
    3. Copy the content of the Debug screen and share it here.
    Thread Starter hangook

    (@hangook)

    This is it?

    PHP version: 5.4.45

    PHP extensions: Core, date, ereg, libxml, openssl, pcre, sqlite3, zlib, bz2, calendar, ctype, curl, hash, filter, ftp, gettext, gmp, SPL, iconv, pcntl, readline, Reflection, session, standard, shmop, SimpleXML, mbstring, tokenizer, xml, litespeed, bcmath, dbase, dom, fileinfo, gd, geoip, imap, intl, json, ldap, lzf, exif, mcrypt, mongo, mysql, mysqli, mysqlnd, PDO, pdo_mysql, posix, soap, sockets, sysvmsg, sysvsem, sysvshm, tidy, xmlreader, xmlrpc, xmlwriter, zip, mhash, ionCube Loader, Zend Guard Loader

    Database version: 5.5.52-MariaDB-cll-lve

    InnoDB availability: DEFAULT

    WordPress version: 4.9.6

    Multisite: No

    Active plugins: Breadcrumb NavXT 6.1.0, Clone Posts 1.0, Contact Form 7 5.0.2, Content Aware Sidebars 3.7.6, Duplicator 1.2.40, List category posts 0.76.1, MailChimp for WordPress 4.2.3, Post Types + 1.0, Quiz And Survey Master 5.3.2, Really Simple SSL 3.0.1, Redux 1.0, Slider Revolution 5.4.6.3.1, Snazzy Maps 1.1.3, Visual Composer Maced Google Maps 1.0.0, WooCommerce 3.4.2, WordPress Popular Posts 4.1.0, WPBakery Page Builder 5.4.5, WP Translitera p1.2.5

    Theme: Accountant WP Child Theme (1.1.3.1528179940) by Azelab

    Plugin Author Hector Cabrera

    (@hcabrera)

    Hi @hangook,

    Sorry for the late reply. Had some urgent personal matters that kept me offline for the past couple of days.

    Thanks for sharing the debug info. What about your widget’s settings?

    Thread Starter hangook

    (@hangook)

    Hello, sorry i dont understand what kind of setting you need xD
    Maybe i can send you login and password for admin panel via email?

Viewing 15 replies - 1 through 15 (of 16 total)
  • The topic ‘Wpp stop showing posts’ is closed to new replies.