WPPA Gallery Viewing Error (never seen this one before)

  • Resolved The Art Monkey

    (@the-art-monkey)


    1 year, 3 months ago

    Hey Opa,

    I sent you a mail about this one but I am getting a (new to me) gallery error. It’s happening when I click on an album cover to view the contents.

    The error looks like this…

    Just that error box , no info beyond that. The gallery doesn’t load and I can only close the box.

    The email I sent you has a link to a couple test galleries. One that works and one that does not…

    Thank you for any help!!!

    -Art

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter The Art Monkey

    (@the-art-monkey)

    Adding some more details I sent in response to your ideas! You mentioned caching the pages and you were right! I did have WP Rocket caching happening. I turned it off on that page. I turned it off, cleared all the caches on WPPA and WP Rocket. I also renewed the album encrypting (which is set to renew every month).

    Thing is – I am still getting the same error on that particular album. To be clear the album crypt is new, the page is not cached (outside of any caching WPPA does) and I tried on a few browsers.

    Is there some other thing I should reset or perhaps try?

    -Art

    Thread Starter The Art Monkey

    (@the-art-monkey)

    SOLVED by Opa (not me)

    Solution was I was loading too many thumbnails into one page in my gallery. I changed the setting

    Set the page size to 100 on Photo albums -> Settings -> Basic settings -> Thumbnails ->I -> Item 11 Page size

    Previously I was loading up over 400 thumbnails at once and it was choking out WPPA and WordPress.

    OPA DID IT AGAIN!

    Thank you Opa!

    -Art

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘WPPA Gallery Viewing Error (never seen this one before)’ is closed to new replies.