• Resolved bhappy

    (@bhappy)


    I’m not able to export my site. When it saves it will only save part of the file and not the whole file. It shows up as .wpress.part. I have purchased the premium plugin. Please help.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Stefano

    (@madking-web-design)

    Hi there, I’ve just made a test on the plugin, and works great, can you give more information about the problem you’re facing?
    Are you on a shared hosting server? Try to contact with your server administrator(open ticket to your host)
    Did you try to uninstall & install again the plugin?
    There is also an import limit of 512MB => unlimited-extension
    I think there must be also a dedicated support if you’ve purchased the plugin.

    Here you can find useful informations:
    Help
    Contact

    Plugin Author Pim J. Iliev

    (@pimjitsawang)

    Hi bhappy,

    I am sorry for the inconvenience.
    Looks like the file has been renamed from .wpress to .wpress.part.
    Could you login using FTP, download the .wpress file that you have exported from wp-content/ai1wm-backups and let me know if that fixes your issue?

Viewing 2 replies - 1 through 2 (of 2 total)
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