WPTouch – Menu not displayed for subscriber role

  • Installed WPTouch plugin (Free version) recently. The desktop theme installed is “imax” theme. The website is running fine for all users when accessed from desktop. But when it is accessed through mobile, after login, the menu item is appearing for the users with “admin” role but not for the users with “subscriber” role.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor WPtouch

    (@wptouch)

    Hi @pasibasu,

    WPtouch by default will show the same content, menus, etc. to all users, unless things are configured different (for example, a page set with a password).

    Are you running any plugins that are related to controlling user access based on role? You may want to check if another one of the active plugins is responsible for the behavior by deactivating each one at a time, while you check. If you have a large number of active plugins, start with the ones you suspect may be causing the issue.

    [ Signature moderated ]

    i disable your plugin
    because this error . i have a lot of plugins and all work perfect a few years
    and i loss a lot off money that i haven’t google ads

    Thread Starter paribasu

    (@paribasu)

    Thanks @wptouch,
    The problem resolved after deactivating page restrict plugin.

    Plugin Contributor WPtouch

    (@wptouch)

    Hi @yair1515,

    Typically, it is another plugin that conflicts with WPtouch’s mobile theme. If possible, you can also do plugin-conflict testing and see which one may be the culprit. We may then be able to work around it by disabling the conflicting plugin in the mobile theme, without affecting its functionality in the desktop theme.

    @paribasu,

    Great. Are you ok with leaving it disabled? I ask because WPtouch Pro includes the option to disable plugins only in the WPtouch Pro theme, without affecting the plugin’s functionality in the desktop theme.

    It does depend on the way the conflicting plugin adds its hooks in WordPress, but it works for most plugins.

    [ Signature moderated ]

    I WANNA HOW IT INFLUENCE ON MY AD’S
    AND I WILL THINK ABOUT

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘WPTouch – Menu not displayed for subscriber role’ is closed to new replies.