• So I have multiple websites using the WPTouch Mobile Plugin and many of them have broken menu and search bars. I click on it and nothing happens. I have traced the problem to one plugin (GC Social Wall) and contacted the developers on that, but some of my websites that do not have that plugin are still having problems with the menu not working. I do have a work around for that (menu in the footer of WPTouch using HTML) but I like the slide out menu. Any thoughts on this?? Thank you! <3 XOXO <3 ~ Heather

    https://www.ads-software.com/plugins/wptouch/

Viewing 10 replies - 1 through 10 (of 10 total)
  • Thanks for your feedback! Because we delay loading WPtouch’s JavaScript files to optimize page load times, its functionality can occasionally be affected by errors caused by other plugins.

    Our testing with GC Social Wall suggests that a (poor) assumption on their part is to blame. If the GC Social Wall plugin is active, it loads a fragment of JavaScript for every page load:

    jQuery(document).ready(function(){
    	var agragator = new Agregator(walls_to_load);
    });

    Although it looks fairly innocuous, a sharp eye will spot the problem immediately: the variable walls_to_load isn’t defined here. In fact, it is only defined when a ‘wall’ shortcode is output (from initializeWall() in GCSocialWall.php):

    <script>
      var walls_to_load = <?php echo base64_decode($content); ?>;
    </script>

    Since the plugin appears to only support one ‘wall’ at a time, the easiest fix would probably be for the GC Social Wall developer to move the initial section of code quoted above from the gc_social_wall.js file to the script block injected by the initializeWall() function. Alternatively they could check to see if the ‘walls_to_load’ variable has been defined before attempting to use it.

    Please do contact the GC Social Wall developer and suggest they update their plugin to address this issue!

    You could change the content of gc_social_wall.js to this:

    jQuery(document).ready(function(){
    	if(typeof walls_to_load !== 'undefined') {
    		var agragator = new Agregator(walls_to_load);
    	}
    });

    We’re also having a similar problem. After installing 3.7.5 this morning, our website’s menu button and search button doesn’t seem to be working. It seems to have something to do with the “defer parsing of javascript files” setting in Speed Booster Pack. When left unchecked, the menu and search function returns. Is there a fix for this? Thank you.

    https://www.pinellashousing.com

    The problem on the pinellashousing.com website was caused by some jQuery-dependent code (added by a different plugin) being executed before the jQuery library was loading.

    An error still occurs on that page due to code from a Google translator script attempting to register an event handler with jQuery prior to jQuery being loaded. It does not, however, appear to be affecting the menu.

    Thanks,

    Martin Kuplens-Ewart
    Product Manager, WPtouch

    Thread Starter TheBusinessGypsy

    (@thebusinessgypsy)

    I contacted GC Social Wall via https://www.ads-software.com/plugins/gc-social-wall/ and I am waiting for a reply.

    I hope this gets resolved soon because 2 of my clients are becoming restless.

    Thank you!

    <3 <3 Heather, The Business Gypsy

    Im waiting too :s

    Please advise of any known plugins that are causing the conflict. I have 2 websites using WPtouch. Updated both. One is fine. The other is having a problem with the menu as described above.

    Because I often use some of the same plugins on my sites, I compared the 2 sites and ruled out the plugins I know are NOT causing the conflict (because they are being used on both sites). Here is a list plugins that MIGHT cause the conflict:

    Count Per Day
    No Comments On Pages
    Slide Deck 2 – Professional Addon Package
    Slide Deck 2 Personal
    Social Media Feather
    Stop Spam Comments
    Twenty Eleven Theme Extensions
    Visual Form Builder
    wp-Typography

    Can someone verify if one of these is the culprit? Or if WPtouch developers will issue a fix anytime soon?

    Are there any other Plugins that will cause this issue of anyone’s knowledge??

    I have a few plugins in operation and having this issue. It worked fine up until the week before last. No new plugins were installed at the time of the bug. It simply stopped working.

    I have had to deactivate the plugin in order to make the site work.

    i managed to find a dirty workaround i thought i’d share. As mentioned elsewhere, I found that the plugin was breaking the pages where no shortcode was present. So i added the shortcode in the footer, hid it with CSS, and then wrapped it in a conditional to stop it showing on the home page (where i am displaying my actual social wall).

    Hope this helps someone ??

    As per I knew, is also not working with Avada theme as my case.

Viewing 10 replies - 1 through 10 (of 10 total)
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