wpvivid_request: error

Hello @narayanipharmacy ,

Based on our experience, the occurrence of this error is typically attributed to the web server settings. When the error occurs, please open your browser’s developer console (by pressing F12 on Chrome) and navigate to the Console and Network tabs. Check if any errors are being displayed in those sections. If you find any errors, we recommend contacting your web host and resolving these errors before proceeding further.

Kind regards.

i am sending console and network tab screenshot in beolw link. plz reviews and help me to solve.

https://snipboard.io/PDLOs5.jpg

https://snipboard.io/6DapNZ.jpg

[17-Nov-2024 12:48:16 UTC] PHP Warning: Undefined array key “banner-5” in C:\laragon\www\narayanipharmacy\wp-content\plugins\wpvivid-backuprestore\includes\upload-cleaner\class-wpvivid-uploads-scanner.php on line 174

[17-Nov-2024 12:48:16 UTC] PHP Warning: Trying to access array offset on value of type null in C:\laragon\www\narayanipharmacy\wp-content\plugins\wpvivid-backuprestore\includes\upload-cleaner\class-wpvivid-uploads-scanner.php on line 236

[17-Nov-2024 12:48:16 UTC] PHP Warning: Trying to access array offset on value of type null in C:\laragon\www\narayanipharmacy\wp-content\plugins\wpvivid-backuprestore\includes\upload-cleaner\class-wpvivid-uploads-scanner.php on line 236

[17-Nov-2024 12:48:16 UTC] PHP Warning: Attempt to read property “option_name” on null in C:\laragon\www\narayanipharmacy\wp-content\plugins\wpvivid-backuprestore\includes\upload-cleaner\class-wpvivid-uploads-scanner.php on line 236

[17-Nov-2024 12:48:16 UTC] PHP Warning: Trying to access array offset on value of type null in C:\laragon\www\narayanipharmacy\wp-content\plugins\wpvivid-backuprestore\includes\upload-cleaner\class-wpvivid-uploads-scanner.php on line 237

[17-Nov-2024 12:48:16 UTC] PHP Warning: Trying to access array offset on value of type null in C:\laragon\www\narayanipharmacy\wp-content\plugins\wpvivid-backuprestore\includes\upload-cleaner\class-wpvivid-uploads-scanner.php on line 237

[17-Nov-2024 12:48:16 UTC] PHP Warning: Trying to access array offset on value of type null in C:\laragon\www\narayanipharmacy\wp-content\plugins\wpvivid-backuprestore\includes\upload-cleaner\class-wpvivid-uploads-scanner.php on line 237

[17-Nov-2024 12:48:53 UTC] PHP Fatal error: Maximum execution time of 30 seconds exceeded in C:\laragon\www\narayanipharmacy\wp-includes\class-wpdb.php on line 2345

class-wpdb.php on line 2345 :

        $this->result = mysqli_query( $this->dbh, $query );

Thank you for your update. We’ll analyze the information and update you soon.

Hello @narayanipharmacy ,

Could you please send us the debug information via the WPvivid plugin’s Debug page? We will thoroughly analyze it to identify the issue. Thank you in advance for your cooperation.

To ensure efficient tracking of your thread, we kindly ask you to include the link to the thread in your email.

Kind regards.

{“result”:”success”,”data”:{“version”:”0.9.109″,”home_url”:”http:\/\/narayanipharmacy.test”,”abspath”:”C:\laragon\www\narayanipharmacy\/”,”wp_content_path”:”C:\laragon\www\narayanipharmacy\/wp-content”,”wp_plugin_path”:”C:\laragon\www\narayanipharmacy\/wp-content\/plugins”,”active_plugins”:{“11″:”wpvivid-backuprestore\/wpvivid-backuprestore.php”},”multisite”:”disable”,”web_server”:”Apache\/2.4.54 (Win64) OpenSSL\/1.1.1q PHP\/8.1.10″,”php_version”:”8.1.10″,”mysql_version”:”8.0.30″,”wp_debug”:true,”language”:”en-US”,”upload_max_filesize”:”2G”,”max_execution_time”:”300″,”max_input_vars”:”1000″,”timezone”:”UTC+5.75″,”OS”:”Windows NT DESKTOP-BGUB92N 10.0 build 19045 (Windows 10) AMD64″,”memory_current”:”46.69MB”,”memory_peak”:”47.47MB”,”memory_limit”:”512M”,”post_max_size”:”2G”,”allow_url_fopen”:”1″,”safe_mode”:false,”pcre.backtrack_limit”:”1000000″,”exif”:”support”,”xml”:”support”,”suhosin”:”not support”,”IPTC”:”support”,”extensions”:[“Core”,”bcmath”,”calendar”,”ctype”,”date”,”filter”,”hash”,”iconv”,”json”,”SPL”,”pcre”,”readline”,”Reflection”,”session”,”standard”,”mysqlnd”,”tokenizer”,”zip”,”zlib”,”libxml”,”dom”,”PDO”,”openssl”,”SimpleXML”,”xml”,”xmlreader”,”xmlwriter”,”apache2handler”,”curl”,”fileinfo”,”gd”,”intl”,”mbstring”,”exif”,”mysqli”,”Phar”,”pdo_mysql”,”xsl”],”apache_modules”:[“core”,”mod_win32″,”mpm_winnt”,”http_core”,”mod_so”,”mod_access_compat”,”mod_actions”,”mod_alias”,”mod_allowmethods”,”mod_asis”,”mod_auth_basic”,”mod_authn_core”,”mod_authn_file”,”mod_authz_core”,”mod_authz_groupfile”,”mod_authz_host”,”mod_authz_user”,”mod_autoindex”,”mod_cgi”,”mod_dir”,”mod_env”,”mod_headers”,”mod_include”,”mod_isapi”,”mod_log_config”,”mod_mime”,”mod_negotiation”,”mod_rewrite”,”mod_setenvif”,”mod_socache_shmcb”,”mod_ssl”,”mod_version”,”mod_php”],”pdo_mysql”:”support”,”mysql_mode”:”NO_ZERO_IN_DATE,ERROR_FOR_DIVISION_BY_ZERO,NO_ENGINE_SUBSTITUTION”,”PclZip”:”support”,”wp_prefix”:”wp_”,”fast_cgi”:”Off”},”wp_version”:”6.7″,”mysql_mode”:”NO_ZERO_IN_DATE,ERROR_FOR_DIVISION_BY_ZERO,NO_ENGINE_SUBSTITUTION”}

Hello @narayanipharmacy ,

Please go to WPvivid Settings > Media Cleaner Settings, set ‘Post Quantity Processed Per Request’ to 10 and ‘Media Files Processed Per Request’ to 20, then save the changes. Afterward, let us know if this resolves the issue.

Kind regards.

still not working and same problem

Hello,

In this case, please provide us with the debug information either through the WPvivid plugin’s Debug page or by sending it to our support email at support(a)wpvivid.com. We will thoroughly analyze it to identify the issue.

To ensure efficient tracking of your thread, we kindly ask you to include the link to the thread in your email.