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Resolved siemic
(@siemic)

4 years ago

Hi

Since the last update the images are not showing up in my Instagram feed on the homepage.
I already tried to disable and re-activate the plugin. Also re-active the Instagram API, but without result.

Any idea how this can be fixed?

Thanks
Michael

The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 15 total)

bkrtron
(@bkrtron)

4 years ago
Same, having exactly the same issue. Tried to deactivate, deactivate on Instagram and redo it all and the same issue.

Version 1.7.1

Mythic Cables
- This reply was modified 4 years ago by bkrtron.
- This reply was modified 4 years ago by bkrtron.
Plugin Support Ina
(@inamoro)

4 years ago

Hi,

We are aware of this issue and it is caused by the most recent Instagram API changes. We’re trying to fix this as soon as possible and include it in the next update. In the meantime, here’s a temporary fix:

Install this plugin:
https://www.ads-software.com/plugins/instagram-feed/

Then copy your access token from our plugin and paste it manually to the new plugin.
https://prnt.sc/v71ifq
https://prnt.sc/v71ipj

Here’s how to further use the plugin to add the feed to your website:
https://www.ads-software.com/plugins/instagram-feed/#installation

Thread Starter siemic
(@siemic)

4 years ago

Hi Ina

Thank you for the info and temporary solution, which is working.

Michael

Plugin Author Pavel Ciorici
(@ciorici)

4 years ago

@siemic, @bkrtron We’ve just released a new plugin update which should fix the issue with images not loading. Please update the plugin.

Julien
(@youyal)

4 years ago

Hi @ciorici Just tried few minutes ago the new release and the problem remain the same. https://art-collector.fr/

Plugin Author Pavel Ciorici
(@ciorici)

4 years ago

@youyal Did you connect your account in the setting page?
https://www.wpzoom.com/wp-content/uploads/2020/10/instagram-widget-connect.png

Also, make sure that there is no username added in the Public Feed method or in the widget settings.

Julien
(@youyal)

4 years ago

@ciorici Yes i did just before posting and retried right now just in case. Doesn’t see any change. I’m using the token method. It was working few days ago btw.

Plugin Author Pavel Ciorici
(@ciorici)

4 years ago

@youyal It seems that your theme makes many changes in our plugin, and we are not sure which ones exactly.

Can you contact us through our website, and maybe you can also provide a copy of your theme, so we can test?

I recommend you to switch to a different theme temporarily or place the widget in a regular widget area, just to be sure that our plugin works fine.

Julien
(@youyal)

4 years ago

Ok i’ll just forward your answer to the theme support. Thanks anyway.

digital bohemian
(@kh4n)

4 years ago

Same problem here and tried to put it in a regular widget area, but problem stays the same. no pictures showing

https://barbarazach.com/

any idea or help would be very much appreciated!
bkrtron
(@bkrtron)

4 years ago
Hi @pavel,

It’s got the same issue even after updating the Plug-In WPZOOM. I have cleared the cache and it’s not loading the images.
- This reply was modified 4 years ago by bkrtron.
mhogas
(@mhogas)

4 years ago

Hey guys!

If you’re using Rey theme, please know i fixed the incompatibility and i’m releasing an update in a couple of hours.

Thanks!
Marius

Plugin Author Pavel Ciorici
(@ciorici)

4 years ago

Rey theme gang ??

Thread Starter siemic
(@siemic)

4 years ago

Perfect Marius! Thanks, I’ll have a look at it tomorrow.

Excellent service, Rey theme gang ??

bkrtron
(@bkrtron)

4 years ago

hooorah!

Thank you so much Rey Theme Gang

All up and running again, appreciate it