WR Page Builder Breaks Unxexpectedly , Unfixable

Hi @wo0,

Could you please clarify step-by-step how you update the page so I can try to reproduce the problem at my end ?

Hi @adam,

Thanks for the quick reply.

I use the pagebuilder by adding rows, headlines, text, columns, and image/color backgrounds.

I also add in classes and ids in the appropriate input boxes for each row.

Everything usually works fine, but once in a while, when I am updating and saving, random “shortcode” will get added to the page builder and there’s no way to remove it.

The only solution at the moment is for me to create a new page and reload the last saved template that I have.

This is happening quite often. Once in every 25 page updates.

You can see this code as “[/wr_text][/wr_column][/wr_row]”
at this link : https://imgur.com/oStv8Hg
###Frontpage view of error:
and on this image which shows the page live as showing the
“shortcodes” breaking
at this link : https://i.imgur.com/gNJnjY9.png

I manually try to remove the row(s) that the mysterious shortcode

Sorry, I didn’t notice that the post was cut off.

I manually try to remove the mysterious code that gets added, which looks like :

“[/wr_text][/wr_column][wr_row]”

which gets stuck to the bottom of the pagebuilder

(see image here : https://imgur.com/oStv8Hg)

Even removing all the rows from the pagebuilder leaves the code stuck at the bottom, which breaks the page.

The only way for me to fix these pages is to set up a new page and reload any saved template that I have for it.

Hi,

Sorry for the delay. In this case, please submit your question via our support forum with your site url and temporary admin account, I need to take a closer look at this problem in order to investigate the issue.

Best regards,

Adam.