Wrong amount after add to cart

  • Resolved creapress

    (@creapress)


    1 week, 6 days ago

    Hello,

    We have various amount from 50 to 500$ options for gift card. When we select any amount it adds only the first one which is 50$.

    Could you help me to solve this issue please?

    Kind regards

    Math

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author pimwick

    (@pimwick)

    Can you send me the URL to the gift card product page? I will take a look to see if I can help spot the issue.

    Thread Starter creapress

    (@creapress)

    Hello,

    here’s the product link of gift card:

    https://vawanda.com/produit/carte-cadeau/

    Thanks for your help

    Plugin Author pimwick

    (@pimwick)

    I was able to reproduce the problem you described. When I tried to add a 100 gift card to the cart, it still added only 50.

    The HTML looks to be correct so I can’t tell what the problem may be. The problem is most likely coming from your Theme or another plugin.

    First, temporarily switch to the Storefront Theme from WooCommerce. If this fixes the issue, we know that the Theme is the problem.

    If the problem persists even when using the Storefront theme, deactivate all plugins except for WooCommerce and our plugin. If this solves the problem, gradually activate your plugins one by one until you spot the problematic plugin and we can dig in further.

    Plugin Author pimwick

    (@pimwick)

    I’m marking this thread as resolved but let us know if you have any other questions!

Viewing 4 replies - 1 through 4 (of 4 total)
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