Wrong amount of posts shown

  • Resolved Fyn

    (@fyn)


    3 years, 11 months ago

    Hello there,

    I’m currently working on a website (so it’s not available to see yet). The feed has worked fine so far but since a couple of days it’s only showing two posts, when it should be showing four. I tried creating a new feed, which showed as a preview just fine, but after saving it, it had exactly the same problem.

    Anything I could try to resolve this issue?

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Miguel Muscat

    (@mekku)

    Hi @fyn

    After saving the feed, did the preview immediately change to only show 2 posts, or does the feed only show 2 posts when it is embedded on the site?

    Thread Starter Fyn

    (@fyn)

    Hey Miquel,

    I did some more trial and error and found:

    – When I save a new feed as is, without changing anything, and change the amount of items afterwards it show right. But only until I leave the editor. Coming back to it later the preview only shows two items.

    – When I save a new feed after I changed the number of items for example in the design tab it goes to the wrong number of items in the preview immediately when saving.

    – Both ways tho, it is being shown wrong in the frontend. It ends up only having two items.

    Hopefully I’ll be able to point you to the live website later today.

    Thanks!

    Plugin Contributor Miguel Muscat

    (@mekku)

    Hi Fyn,

    We’ve had a similar report today that turned out to be caused by a failed import of the Instagram posts. The solution to this is to simply re-import the posts. You can force the plugin to do that by clearing its cache:

    1. Go to the Settings page and click on the Tools tab
    2. Click the Clear cache button and wait until the button changes to Done!
    3. Go to the Feeds page
    4. Click on your feed to edit it
    5. You should see a notification come up that says that posts are being imported from Instagram

    This should hopefully resolve your issue. If not, we’ll have to wait to see the feed on your website, which may give us some more insight.

    • This reply was modified 3 years, 11 months ago by Miguel Muscat.
    Thread Starter Fyn

    (@fyn)

    Hey Miquel,

    Indeed that seems to fix the issue, thanks!

    Unfortunately another problem came up…
    I think we’ve been in contact via email before, I was the one who implemented your plugin on a website with barba.js and wanted to trigger it manually. Seems that, since the last update, the stream disappears after changing page. You can see the issue here (way down in the footer of the website).

    May I just ask, did anything change behind the scenes in version 0.5.1 in the way the feed is being loaded?

    Since this is clearly not the right thread for that problem I’ll gladly continue the discussion via email or another thread if you’re up for that.

    Thanks for your help!

    Plugin Contributor Miguel Muscat

    (@mekku)

    Hi Fyn,

    Yes, let’s continue discussing the second issue via email.
    Since the issue of this thread has been fixed, I’ll mark the thread as resolved.

Viewing 5 replies - 1 through 5 (of 5 total)
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