Wrong base / “Your price” on detail page

  • Resolved claudiaiw

    (@claudiaiw)


    6 months ago

    Hi,

    we have a simple quantity based discount from 3 pieces on, “Enable Realtime Pricing” is active.

    Works fine, but the “Your price” info is incorrect if you choose one or two pieces, it shows €9 instead of €9,9
    You can see it in this screenshot: https://ibb.co/qxGT7B0

    When the quantity is set to 3, “Your price” (Ihr Preis pro Stück) shows the correct discount price.

    Am I missing something or is this a bug?

    Second question: any chance to show two numbers after the “,”?
    So instead of 8,6 -> 8,60

    Regards
    Claudia

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Sreejith Acowebs

    (@sreejithacowebs)

    Hi,

    Thank you for your patience. It is possible to change the numbers after the decimal separator. To do so, go to WooCommerce -> Settings -> General, and modify the ‘Number of decimals’ field. After changing the setting, please check if the first issue still exists. If so, please contact us with a screenshot of the rule settings.

    Thread Starter claudiaiw

    (@claudiaiw)

    Hi,
    the settings there are correct, number of decimals = 2
    You can see it here: https://ibb.co/qk77pxn

    When I change this to 1 or I change decimal spacer to . the plugin seems to ignore it.
    The price per piece also stays the same, without ,90 when I choose the minimum amount for the discount (https://imgbb.com/qxGT7B0).

    Plugin Support Sreejith Acowebs

    (@sreejithacowebs)

    Hi,

    Could you please share a screenshot of your rule? It will help us replicate the issue on our end.

    Thread Starter claudiaiw

    (@claudiaiw)

    Sure: https://ibb.co/fDrbSjw

    Plugin Support Sreejith Acowebs

    (@sreejithacowebs)

    Hi,

    We have reviewed the issue, and it will be resolved in the next update. We appreciate your patience. If possible, we have made a small change in the code. You also have the option to contact us through our website’s chat for faster assistance before the version update.

    Thread Starter claudiaiw

    (@claudiaiw)

    Ahh great, I was just testing the issue in a new testing environment and deactivated all other plugins that could interfere (problem stayed the same).

    I will send you a message, it would be nice to get a quick fix, cause my client wants to publish the new products asap.

    Thanks!!

    Thread Starter claudiaiw

    (@claudiaiw)

    Thanks to the team, problem is solved with the beta!

Viewing 7 replies - 1 through 7 (of 7 total)
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