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Resolved susanarinderle
(@susanarinderle)

11 years, 6 months ago

I transferred my current site to WP from GoDaddy and switched hosting to hostgator. The address folks get in the confirmation email is old/wrong https://gator552.hostgator.com/~susanar the correct address is https://susanarinderle.com/blog/ How do I change this?? I have the most recent version of jetpack installed, and perusing the forums and plugins isn’t helping….

https://www.ads-software.com/extend/plugins/jetpack/

Viewing 6 replies - 1 through 6 (of 6 total)

Thread Starter susanarinderle
(@susanarinderle)

11 years, 6 months ago

HI folks – any takers? Elsewhere on a forum it looked like someone needed to go in and make some adjustments on a user’s account. Please help?? It looks super unprofessional for folks to be getting the weird (wrong!!) URL for my blog on their confirmation emails!

Plugin Contributor Richard Archambault
(@richardmtl)

11 years, 6 months ago

Hi Susana,

This looks like it’s fixed on our end. Did you get this resolved or do you still have the issue?

Thread Starter susanarinderle
(@susanarinderle)

11 years, 6 months ago

Hi! I literally JUST got this resolved last night with the help of Hostgator (who rock!!!). Apparently I needed to deactivate then reactivate jetpack. Turns out that when I transferred my site from temporary to permanent, the URL didn’t update. Thanks for asking Richard!

Plugin Contributor Richard Archambault
(@richardmtl)

11 years, 6 months ago

Hi Susan!

Yup, that’s exactly what you needed to do. Glad it’s taken care of ??

tlcbytaragmailcom
(@tlcbytaragmailcom)

10 years, 10 months ago

Richard, can you help? Similar issue, only jetpack is pointing to my home page on https://www.kbconceptspr.com instead of the blog page at kbconceptspr.com/blog. This is what comes through in confirmation email as “Blog URL.” I can’t figure out how to edit this.
Thank you!

Plugin Author Jeremy Herve
(@jeherve)

Jetpack Mechanic ??

10 years, 10 months ago

@tlcbytara Could you please start your own thread, as per the Forum Welcome?
https://www.ads-software.com/support/plugin/jetpack#postform

Thank you!