Wrong Category Grid hyperlinks

  • Resolved Pravin Singh

    (@thevoyager1)


    4 years, 6 months ago

    I am using the Category Grid/Slider in Grid view. Ideally, clicking anywhere on a category image should take the user to the category page, but what is happening is (please see https://prnt.sc/u2excz):

    • Only clicking on the Category name (green area in the screenshot) takes to the category page.
    • Clicking anywhere else in the white background banner (brown area in the screenshot) has no effect.
    • If the category has no image, clicking on the image (brown area) has no effect.
    • Most irritating, if the category does have an image (red area), it is hyperlinked to mywebsite.com/#, meaning clicking on it takes to the top of the page.

    Can you please fix so that clicking anywhere on a category area takes to that category?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author WPXPO

    (@wpxpo)

    Hi @thevoyager1,

    Thank you for using our product blocks plugin. I am sorry to say, right now this feature is not available. We already told about this feature to our development team. I hope future they will introduce this feature.

    Stay with us more awesome features are coming soon.

    Have a nice day.

    Thread Starter Pravin Singh

    (@thevoyager1)

    Just to be clear, I’m not asking for a feature. I am asking for a bug to be fixed. By clicking on a category, the user expects to be taken to that category. Instead, taking him to the top of the same page is wrong, it’s a bug. Can you please fix the bug?

    Plugin Author WPXPO

    (@wpxpo)

    Hi @thevoyager1,

    We are sorry to say that, this is our plugins bug. We will fix this as soon as possible with a high priority. Our developer already concerns about this bug and he is now trying to solve this bug. But as his words, he needs some time to solve it. After solving the problem I will send you the immediate fix.

    Have a nice day.

    Plugin Author WPXPO

    (@wpxpo)

    I hope your issue is solved. Please install the latest version.

    Thread Starter Pravin Singh

    (@thevoyager1)

    Thank you for working on the fix. However, the issue is only partially resolved. This part is still not fixed:
    Within the white background banner (small brown rectangle in my original screenshot), only clicking on the Category name (green area in the screenshot) takes to the category page. Clicking anywhere else in the white background banner has no effect.

    Plugin Author WPXPO

    (@wpxpo)

    Hi, We don’t add a click link for the white background. The full image and the title have a link.

Viewing 6 replies - 1 through 6 (of 6 total)
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