Wrong currency on Instagram

Hi @theodorevr ,

Some of my products are synced with the wrong currency on my Instagram shop.
The default currency of my shop are US dollards but some of my products appear in euros on my website
How can I change this?

This may be due to a conflict from one of the currency switcher plugins on the site. Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Do let us know so we can check and help further.

Hi
Thank you so much for the valuable help here. Here is the status below.
For your information it just changed without any warning so maybe the thing is solved but I would really appreciate if you had a look to make sure it doesn’t revert back to the issue. For your information I use WOOCS – WooCommerce Currency Switcher
Many many thanks

### WordPress Environment ###

WordPress address (URL): https://veryrare.co
Site address (URL): https://veryrare.co
WC Version: 5.8.0
REST API Version: ? 5.8.0
WC Blocks Version: ? 5.9.1
Action Scheduler Version: ? 3.3.0
WC Admin Version: ? 2.7.2
Log Directory Writable: ?
WP Version: 5.8.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: ?
WP Cron: ?
Language: en_US
External object cache: ?

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Server Info: nginx
PHP Version: 7.4.25
PHP Post Max Size: 2 GB
PHP Time Limit: 1200
PHP Max Input Vars: 6144
cURL Version: 7.78.0
OpenSSL/1.1.1d

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### Post Type Counts ###

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### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

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advanced-cache.php: advanced-cache.php
object-cache.php: Memcached

### Must Use Plugins (2) ###

ManageWP - Worker Loader: by GoDaddy –
WP.com Site Helper: by  –

### Settings ###

API Enabled: ?
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #531 - /shop/
Cart: #57 - /panier/
Checkout: #58 - /commander/
My account: #59 - /mon-compte/
Terms and conditions: ? Page not set

### Theme ###

Name: Storefront Child Theme
Version: 1.0.0
Author URL: https://hottest374195424.wpcomstaging.com
Child Theme: ?
Parent Theme Name: Storefront
Parent Theme Version: 3.9.1
Parent Theme Author URL: https://woocommerce.com/
WooCommerce Support: ?

### Templates ###

Overrides: storefront-child-theme/woocommerce/checkout/thankyou.php

### Action Scheduler ###

Complete: 3,360
Oldest: 2021-09-26 09:16:30 +0200
Newest: 2021-10-27 08:32:38 +0200

Failed: 1
Oldest: 2021-05-17 08:47:02 +0200
Newest: 2021-05-17 08:47:02 +0200

Pending: 1
Oldest: 2021-10-27 16:30:03 +0200
Newest: 2021-10-27 16:30:03 +0200

### Status report information ###

Generated at: 2021-10-27 09:00:05 +02:00

Hi @theodorevr ,

Thanks for sending the site status report. I see that your site has WOOCS - WooCommerce Currency Switcher installed which has the ability to switch currencies. It’s good to know that the issue is resolved for now, however, if you notice the issue again, then please disable WOOCS - WooCommerce Currency Switcher and then monitor your site for a few days.

Do let us know if you have any further queries.

Ok sure
Thanks for all your help
Best

Hi @theodorevr

You’re very welcome, I’m glad to see you were able to get this issue sorted out. We’ll mark this issue as resolved but please let us know if you encounter any additional concerns.