Wrong date for our events

I was checking the dates of updates of plugins. The only plugin which has been updated on or after December 28 is Shield Security.

I was deactivating Shield Security with no change.

All the plugins are like they were before December 28, also all setting. I have been on vacation and did not touch the website at all.

Hi tom_on_wheels

The webpage you listed is still being cached. If you look at the html (‘View Page Source’ in your browser) and look at the last line you will see…

<!-- WP Fastest Cache file was created in 0.486947059631 seconds, on 09-01-24 20:54:42 -->

Its probably best to disable caching while you are debugging this.

• This reply was modified 10 months, 2 weeks ago by jim5471.

That‘s right. I activated the cache again after the issue still existed when turning it off.

Hi @tom_on_wheels,

Could you please share a screenshot from one of the event in your backend? I want to see the start date and compare it to what you have in frontend.

Note that In order for The Events Calendar to work properly, you must use a location-based timezone and avoid using UTC offsets.?Using UTC offsets?can cause problems?with Daylight Saving Time, event imports, and event data handling.

See: https://theeventscalendar.com/knowledgebase/working-with-time-zones/

Do you confirm that you’re using a location-based timezone?

For me to understand and learn more about your setup, could you provide the following version of the following?

1. PHP
2. WordPress
3. The Events Calendar
4. Theme and Version

Please do not share any credentials, this is for us to follow the WordPress Forum Guidelines.

Hi Atousa,

Time zone is Berlin/Europe.

Start date is June 7 at 1pm, end is June 9 at 11 am. End date is displayed correctly.

1. PHP 8.0.30
2. WordPress 6.4.2
3. The Events Calendar 6.29
4. Theme and Version Enfold 5.6.8

Updated PHP to 8.2.9

Hi @tom_on_wheels,

Currently, we do not yet fully support PHP 8.1 and above, but rest assured that we are working towards it. We appreciate any error reports which can help us fix them. While we are working to make our products compatible, if you have the possibility, please downgrade the PHP version to 8.0.

I suspect there’s a conflict that’s causing the issue here. It would be good to test for conflicts. Could you follow the following steps?

1. Deactivate all other plugins (including the caching plugin) except for The Events Calendar Plugins.
2. Switching to the Default theme.

Please read the Testing for Conflicts article before doing anything. 

To be safe, we’d recommend conducting tests and updates on a Staging Server. Also, please keep a working backup of your website.

Hi,

PHP was 8.0.29. Issues already existed with this version.

As written before I was deactivating all other plugins with no change.

• This reply was modified 10 months, 2 weeks ago by tom_on_wheels.

I downgraded PHP to 8.0 (8.0.30). No change.

I was restoring to a backup of December 21. The issue occurred again. The issue definitely didn’t exist before December 29.

Could it be that there is an issue with the change of years January 1?

So now I have the version of December 21 showing the same problem.

Regarding your advice to use a staging server:

I use WP Staging. But this issue couldn’t be avoided due to it obviously happened without an update. Website was just running…

Question by a non-programmer: if something would be wrong in PHP or so all dates in TEC might be not correct? But it is the start date only.

• This reply was modified 10 months, 2 weeks ago by tom_on_wheels.

I found a post by someone having the same problem with “29”

https://www.ads-software.com/support/topic/event-appearing-in-wrong-date-in-calendar-and-home-page/

I don’t have the SiteGround plugin, but also “29” displayed instead of the real numbers

Hi @tom_on_wheels

Thanks for your response.

Does the issue persist on your staging site as well? If so, please try to activate only The Events Calendar plugin and WP’s 2020 theme, and see if that makes a difference.

If that doesn’t help, please check if there are other Must-Use plugins activated on your staging site. In addition, have you tried checking if you have server-side caching that is/are active on your site? If so, please try deactivating it temporarily and see if that helps.

Let me know how it goes.

I found the mistake. There was a “29” in date without year format in Events Calendar settings. How this happened is not clear to me. I am the only administrator and I didn’t touch the backend after December 21. Until December 28 everything was okay.

• This reply was modified 10 months, 2 weeks ago by tom_on_wheels.

Hi @tom_on_wheels

Thanks for your confirmation and I’m glad that it is now working.

If you have a minute, a great review from you would be amazing!

https://www.ads-software.com/support/plugin/the-events-calendar/reviews/

Please do not hesitate to start a new thread if you have other issues at all. This allows us to track topics/issues efficiently and follow the WordPress Forum Guidelines.