Wrong display of “content box” in Premium Blog widget

  • Resolved hellbrueck

    (@michailschuch)


    3 years, 8 months ago

    Hello,

    When I open my website and go to the Premium Blog widget, the content box is always displayed in the wrong way: https://snipboard.io/4IbQxw.jpg

    After reloading the page or choosing one of the filters above the boxes, it will be displayed as it’s supposed to look: https://snipboard.io/pusAlJ.jpg

    I would like to have it as in the second picture permanently. How can I fix this issue?

    Thanks in advance.

    • This topic was modified 3 years, 8 months ago by hellbrueck.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Leap13

    (@leap13)

    Hi @michailschuch,

    Hope you’re doing well today ??

    I’ve checked your page, I suspect the issue is coming from the lazyloading plugin installed on your website. So, could you please deactivate lazyloading option and let me know it did the trick?

    Regards

    Thread Starter hellbrueck

    (@michailschuch)

    Hello! Thanks for the answer – I don’t have a lazyloading plugin active (as far as I am aware) – I only have “WP Fastest Cache” and “WP Optimize”, however, in both plugins the lazyloading option is part of the premium version that I don’t have. Do you mean anything else? Thanks.

    • This reply was modified 3 years, 8 months ago by hellbrueck.
    Plugin Author Leap13

    (@leap13)

    Hi @michailschuch

    Here’s a screenshot for more clarification. Could you please check again with all plugins deactivated except Premium Addons and Elementor. I suspect it’s coming from lazyloading option in WordPress itself.

    Regards

    Thread Starter hellbrueck

    (@michailschuch)

    Hi @leap13 – I believe I managed to deactivate the lazyloading (as described here: https://www.wppagebuilders.com/disable-lazy-load-in-wordpress-5-5/). However, this didn’t help -was this what you meant? Do you have any other recommendations? Thanks so much for your efforts!

    Plugin Author Leap13

    (@leap13)

    Hi @michailschuch ,

    Hope you’re having a great day ??

    I’ve checked your page and I can see everything seems to be working fine from my end. Here’s a screenshot for more clarification. So, could you please clear your cache and try again?

    May I ask which browser and OS you are using so I can reproduce the issue from my end?

    Regards

    Thread Starter hellbrueck

    (@michailschuch)

    Dear @leap13 – sorry for the late response, I haven’t seen it until now.
    Unfortunately, I still face the same problem as described above. I use Google Chrome and Windows 10 Pro (OS build 19042.868).

    Plugin Author Leap13

    (@leap13)

    Hi @michailschuch

    Well, I’ve tried to reproduce the issue on a device with the same specs above, but everything looks fine on my end.

    So, our devs team will need to check this further from your end, so please send us a message on our website from here so the team can see the page from your perspective.

    Regards

Viewing 7 replies - 1 through 7 (of 7 total)
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