Wrong display when Embedding Products into a Post or Page

  • Resolved gregorimex11

    (@gregorimex11)


    2 years, 4 months ago

    Hello, I followed all the steps and repeated the procees and the result always is the same, I hope someone help me ??

    I’m having an issue when i attach the shortcode (ej: [asp_product id=”123″]) on a text field or shortcode field in my page.

    I uploaded a image to show you exatly what’s happening
    or you can check it on my page: https://testemlunaspa.epizy.com/ventapalmas/

    The shortcode has displaying well the image and the structure with the correct data, also the button has created and the functiolanity of the button has the expected but it seems that the css or the format is not working :/

    Display:
    90.00MX$
    <span class=”asp_price_tax_section”>4.50MX$ (impuesto)</span><span class=”asp_price_shipping_section”> + 220.00MX$ (envío)</span><div class=”asp_price_full_total”>Total: <span class=”asp_tot_current_price”>314.50MX$</span> <span class=”asp_tot_new_price”></span></div>

    Instead of putting the correct html or class i don’t know how to explain it hahaha the format is not working

    I’m working with Astra template and editing the page with Elementor if it’s help

    Thanks for reading and for your help ??

    • This topic was modified 2 years, 4 months ago by gregorimex11.

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi, this could be related to a conflict with a plugin or theme. Please carry out the following troubleshooting steps. Report back with your findings.

    https://s-plugins.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/

    Thank you.

    Thread Starter gregorimex11

    (@gregorimex11)

    Hi, first of all thanks for your reaply.

    I tested the tips that you mentioned and the error persist, the spans keep coming out.

    I checked desactivating all the plugins and extensions except Accept Stripe Payments, then as the error persisted, I changed to several default twenty wordpress themes and the same, the spans error is not solved

    I also removed the plugin and installed the plugin again but it didn’t fix it.

    Hope you have more ideas for solve that issue!! ??

    Thanks,

    • This reply was modified 2 years, 4 months ago by gregorimex11.
    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, I just completed a test in my dev site. I tested an English and a Spanish dev site using different themes and I could not reproduce the error you mentioned above. What have you enabled in the plugins settings? What have you enabled in the product settings?

    Thank you.

    Thread Starter gregorimex11

    (@gregorimex11)

    Hi!
    I will upload images of the steup of my WordPress:

    Plugins window: https://ibb.co/YQgVFHJ

    Theme window (also tried different twenty themes, oceanwp and my original theme Astra):
    https://ibb.co/qNtBFKz

    Product settings:
    https://ibb.co/vPKYDcb
    https://ibb.co/m518psT
    https://ibb.co/7jsjz3f?
    https://ibb.co/P47d0Pp
    https://ibb.co/2d8CppQ

    Thread Starter gregorimex11

    (@gregorimex11)

    @mbrsolution Any update for the issue?

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, I carried out a couple of test in my dev site using two different testing sites and I don’t see any span code displayed on my end. I can’t reproduce your issue in my end.

    Please provide the following details:

    – What shortcode are you using?
    – Can you share the plugins settings configuration.
    – Also, what PHP version is running in your server?
    – What WordPress version is running in your site?
    – Are you running the latest plugin version?
    – Are you using a CDN service for your site?

    Thank you.

    Thread Starter gregorimex11

    (@gregorimex11)

    Hi, hope we find what is causing this error

    Shortcode: I’m editing the page and using the shortcode (you can see it here)
    https://ibb.co/hRHWfHp

    Plugin settings:
    https://ibb.co/99gB8pH
    https://ibb.co/k6BkYfY
    https://ibb.co/Zz97TRt
    https://ibb.co/PcYmdmp

    I’m using: WordPress 6.0.1 | PHP 7.4.8 | Apache | MySQL 10.3.27-MariaDB

    Stripe Plugin version: 2.0.64

    About CDN service I believe that I’m not using it, becouse I don’t know excatly what is or how to use it ahahha

    If it helps I create the site and hosting in the website: https://app.infinityfree.net/

    Thanks for your time!

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, I carried out a test using similar settings to you and in my case it works for me. Unfortunately I cannot reproduce your issue. This issue is specific to your server/site configuration.

    In my site I am using PHP 8.0.19 and Apache.

    Your PHP version 7.4.8 is out of date. The latest version for PHP 7.4 is 7.4.30. However I am not sure if that would make a difference or not.

    I have submitted a message to the developers to investigate further your issue.

    Kind regards.

    Hi,
    I have the same problem here on the website of a client:
    https://pesqueres.com/asp-products/llibre-les-pesqueres-de-cingle-a-la-marina-alta/

    I tried switching to PHP 8.0 and php 8.1
    Problem is still there.

    It’s using the Divi Theme, but the product is not using the Divi Builder.
    That’a a product page, so no specific shortcode is used.

    There must be a something to adjust in the plugin code son the html code is not converted to html entities.

    The problem is here:
    <div class="asp_under_price_line">%_under_price_line_%</div>

    In the template of the product page, that “%_under_price_line_%” is not rendered correctly:
    /stripe-payments/public/views/templates/default/template.php

    Please have a look at the part of the code that renders the “%_under_price_line_%” variable.
    Thank you in advance!!
    Best regards

    Plugin Author mra13

    (@mra13)

    I have released a new version of the plugin that should fix this issue. Please upgrade to v2.0.65 when you can. Let me know it goes after that.

    Wonderful!
    It works great now!
    Thank you!

    Thread Starter gregorimex11

    (@gregorimex11)

    Yeah!! It’s working perfectly!
    @mbrsolution
    Thaanks for your time! Reading me and solving the issue!

Viewing 12 replies - 1 through 12 (of 12 total)
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