Wrong email adress on order

  • Resolved ibl92

    (@isabella92)


    4 years, 10 months ago

    Hello!

    Please answer quickly!

    If a person who made a purchase wrote the wrong email adress, can I edit this and trigger the order confirmation mail?

    I can see that you can go to Woocommerce – order, and edit their information. If I edit the email here, will that trigger the order confirmation email?

    Best regards,
    Isabella

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Senff – a11n

    (@senff)

    You can change the customer’s email address in the Billing Address for the order, and then select “Email Invoice” at the top right of the order page. Here is a screenshot for your reference:


    Direct link: https://d.pr/i/zpQBlb

    This will then re-send the order details to the new email address.

    Thread Starter ibl92

    (@isabella92)

    Oh great, thanks so much for your quick reply!

Viewing 2 replies - 1 through 2 (of 2 total)
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