wrong encoding

@tuxfighter

It seems to be working on my end.

https://www.dropbox.com/s/ik57sgp10o0dadq/russ-translation.png?dl=0

Which version of the plugin are you using ?

Which version of the plugin are you using ?

The latest 3.5.2

This happens on two different sites, on two different hosting

@tuxfighter

I am not being able to replicate this issue from my end.

@tuxfighter

ай ай…

I have deleted your offer to log on into your site.
I’m am 100% sure you mean well but please never ask for credentials or offer them on these forums.

https://www.ads-software.com/support/guidelines/#the-bad-stuff

Also, please read this article on the nuances of such a request.

Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

Please be aware that repeatedly asking for credentials will result in us escalating this to the plugins team.

It’s never necessary to do that. Here’s why.

There are many ways to get information you need and accessing the user’s site is not one of them. That’s going too far.

• Ask for a link to the https://pastebin.com/ log of the user’s web server error log.
• Ask the user to create and post a link to their phpinfo(); output.
• Ask the user to install the Health Check plugin and get the data that way.
• Walk the user through enabling WP_DEBUG and how to log that output to a file and how to share that file.
• Walk the user through basic troubleshooting steps such and disabling all other plugins, clear their cache and cookies and try again.
• Ask the user for the step-by-step on how they can reproduce the problem.

You get the idea.

Volunteer support is not easy. But these forums need to a safe place for all users, experienced or new. Accessing their system that way is a short cut that will get you into real trouble in these forums.

Это тестовый сайт, созданный специально для воспроизведения проблемы, и он будет удален, когда проблема будет решена.

doesnt matter if this is test site or not, it creates a precendent,
thats why its not allowed in any form.

Ок, как скажите ?